Prophix
Tech / AI / Software
MarketingOperationsSpecialist
“Marketing Operations Specialist at Prophix. Skills: marketing technology stack administration, governance standards, process improvement, stakeholder collaboration. Support the administration and day-to-day operations of marketing tools across a range of platforms supporting campaign execution and operational efficiency — managing user access, configuring features, maintaining governance standards, and serving as a reliable internal resource for teammates. Respond to day-to-day requests from the”
What You'll Achieve.
ensure systems are running cleanly; processes are documented and followed; opportunities for improvement don’t go unnoticed; improve team efficiency and operational effectiveness; ensure consistency as our stack and team evolve; ensure marketing systems and processes align with broader go-to-market objectives
Industry & Context.
troubleshooting; Proactively identify gaps in tools, processes, and propose solutions
Must be legally entitled to work in the country where this role is located
What They're Looking For.
Must Have
2–4 years’ experience in a marketing operations, sales operations, or related role, Familiarity with B2B lead lifecycle and the systems that support it, including how data flows between marketing and sales tools and how changes in one create downstream effects in others, Experience using a project management tool (e. g. , Wrike, Asana, Monday. com, or equivalent), Demonstrated ability to pick up unfamiliar SaaS tools independently and become a functional resource for teammates, Experience improving or standardizing processes including documentation, identifying inefficiencies, and seeing changes through to implementation, Comfortable working cross-functionally with marketing, sales, and operations stakeholders, Comfort using AI tools responsibly to support tasks such as research, drafting, or data review, Professional proficiency in English (written and verbal), Must be legally entitled to work in the country where this role is located
Nice to Have
Experience with ABM platforms such as Demandbase or similar, Experience with conversational marketing or chat platforms such as Qualified or similar, Familiarity with Salesforce or similar CRM — comfortable navigating records and understanding how CRM data connects to marketing tools, Proven ability to manage projects independently and within a team setting, with experience in structured project management methodologies or tools, Familiarity with sales engagement tools such as Outreach or Salesloft, proficiency in Microsoft Excel for data organization, manipulation, and reporting
What You'll Do.
Support the administration and day-to-day operations of marketing tools across a range of platforms supporting campaign execution and operational efficiency — managing user access
maintaining governance standards
and serving as a reliable internal resource for teammates
Respond to day-to-day requests from the Marketing team related to tool support
and building out features or functionality
Maintain marketing reports and dashboards to track tool usage
and pipeline activity
and flag anomalies or areas of concern when appropriate.
Proactively identify gaps in tools
and propose solutions and support or lead their implementation to improve team efficiency and operational effectiveness.
Own and enforce governance standards across the marketing tech stack including documentation
and data hygiene to ensure consistency as our stack and team evolve.
Partner with Marketing
and Operations stakeholders to understand business needs
support tool adoption
and ensure marketing systems and processes align with broader go-to-market objectives
How You'll Work.
Team & Collaboration
work closely with the Marketing, Sales, and Operations teams; Partner with Marketing, Sales, and Operations stakeholders to understand business needs, support tool adoption, and ensure marketing systems and processes align with broader go-to-market objectives; comfortable working cross-functionally with marketing, sales, and operations stakeholders
Communication Scope
Professional proficiency in English (written and verbal)
Process & Methodology
Experience using a project management tool (e. g. , Wrike, Asana, Monday. com, or equivalent), Proven ability to manage projects independently and within a team setting, with experience in structured project management methodologies or tools
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