Crisp
legal marketing and business coaching
MarketingOperationsProjectManager
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“Marketing Operations Project Manager at Crisp. Skills: Project management, Marketing operations, Cross-functional coordination, Process improvement, Data analysis. Coordinating and delivering initiatives that bring Crisp’s ideas, programs, and strategic priorities to life. Translating direction from the Innovation Manager and CEO into clear, connected execution across teams, systems, and external partners”
What You'll Achieve.
Smoother launches; Stronger cross functional alignment; Initiatives that support both growth and long term scalability; Projects that support revenue, growth, and client experience; Repeatable processes that can be sustained and improved over time; Work moves from concept through launch and into long term integration; Work aligned across multiple projects; Concepts brought to life at a high standard; Execution does not break down as projects move forward; Projects properly scoped, sequenced, and paced; Outputs for accuracy, consistency, completeness, and alignment with expectations; Thoughtful implementation and adoption of new tools, platforms, and technologies; Insights translated into actionable improvements; Successful projects can be repeated, scaled, and continuously improved across the business; Strengthening how marketing, sales, and operational goals are executed quarter over quarter; Maintaining a high bar for quality and reliability
Industry & Context.
Ability to thrive in ambiguity and build structure where none exists; Proactively identifying issues early and solving for them before they impact timelines or quality
On-site position located in Atlanta, GA, Relocation assistance for qualified applicants who require moving to the Atlanta area
What They're Looking For.
Must Have
7+ years of professional experience in project management, marketing operations, program management, operations, or a closely related execution role, Marketing background with experience supporting go-to-market work, such as website launches, campaigns, and content or asset production, Tech-enabled and genuinely comfortable learning, evaluating, and integrating new tools and platforms to improve execution and scalability, working fluency with modern PM and collaboration tools, including ClickUp and similar systems for tracking complex, multi-stream projects, High comfort and curiosity with AI tools, with a track record of using AI to improve speed, quality, research, synthesis, or operational output, Experience collaborating closely with Director-level and above stakeholders, including CEOs and C-suite leaders, Ability to thrive in ambiguity and build structure where none exists, moving work forward without a playbook while maintaining high standards, Exceptional attention to detail and a zero error mentality, including proofreading and quality control instincts, Reliable follow-through and consistency with a track record of finishing what you start and closing loops without being chased, Comfort managing multiple projects at once, balancing pace and volume without sacrificing quality, Experience in task managing external partners or contractors, with the ability to provide clear direction, timelines, and accountability across 5–10 contributors, Data-minded and comfortable pulling, analyzing, and summarizing reports to track progress, identify trends, and inform decisions
What You'll Do.
Coordinating and delivering initiatives that bring Crisp’s ideas
and strategic priorities to life
Translating direction from the Innovation Manager and CEO into clear
connected execution across teams
and external partners
Managing multiple workstreams at once
Aligning specialized contributors
Keeping progress moving
and deliverables stay connected to business goals
Making sure new programs integrate into the business and continue creating value over time
Strengthening processes as they evolve
Ensuring marketing and sales efforts are operationally sound
Helping new programs become repeatable rather than one-off
Leading the day-to-day project management of innovation quarterly goals that marketing
ensuring work moves from concept through launch and into long term integration
Owning the coordination and task management of a network of contracted experts
typically 5–10 at a time
providing clarity on priorities
and dependencies while keeping work aligned across multiple projects
Managing marketing-driven initiatives
including website design and development
new product and program launches
and supporting materials
working closely with internal marketing
and web teams to bring concepts to life at a high standard
Bringing structure to ambiguous or evolving targets by turning activities into repeatable processes that can be sustained and improved over time
rather than existing as one-off efforts
Overseeing quality control across all workstreams
reviewing outputs for accuracy
and alignment with expectations before they move forward or ship
Maintaining visibility into progress
and dependencies across projects
proactively identifying issues early and solving for them before they impact timelines or quality
and integrating new tools
and technologies that support execution
operational efficiency
partnering with internal teams and external experts to ensure thoughtful implementation and adoption
and synthesizing data and performance reports across programs to assess progress
and inform decision-making
ensuring insights are translated into actionable improvements
Documenting processes
and learnings so successful projects can be repeated
and continuously improved across the business
Balancing net new creation with optimization
strengthening how marketing
and operational goals are executed quarter over quarter
while maintaining a high bar for quality and reliability
How You'll Work.
Team & Collaboration
Coordinating and delivering initiatives across teams, systems, and external partners; Aligning specialized contributors; Acting as the connective tissue across departments, coordinating with numerous team leads and stakeholders to ensure work stays aligned, handoffs are clean, and execution does not break down as projects move forward; Partnering with internal teams and external experts to ensure thoughtful implementation and adoption of new tools, platforms, and technologies; Collaborating closely with Director-level and above stakeholders, including CEOs and C-suite leaders
Process & Methodology
Project management, Task management, Translating high-level direction into detailed project plans, task lists, timelines, and workflows, Working backward from goals and launch dates to ensure projects are properly scoped, sequenced, and paced, Managing multiple workstreams, Maintaining visibility into progress, risks, and dependencies across projects, Proactively identifying issues early and solving for them, Managing external partners or contractors, Providing clear direction, timelines, and accountability to contributors
Full Job Description
INNOVATION PROJECT MANAGER Please Note: This is an on-site position located in Atlanta, GA. Crisp is committed to supporting candidates by offering relocation assistance for qualified applicants who require moving to the Atlanta area. About the Role The Innovation Project Manager is responsible for coordinating and delivering the initiatives that bring Crisp’s ideas, programs, and strategic priorities to life. This role sits at the intersection of strategy, operations, marketing, and sales, translating direction from the Innovation Manager and CEO into clear, connected execution across teams, systems, and external partners. This is a hands-on project management role with real influence. Many projects directly support revenue, growth, and client experience, requiring close coordination across marketing and sales alongside operational execution. Success depends on the ability to manage multiple workstreams at once, align specialized contributors, and keep progress moving while ensuring that messaging, timelines, and deliverables stay connected to business goals. Working directly with the Innovation Manager and closely alongside the CEO and senior leadership, this role plays an important part in making sure new programs integrate into the business and continue creating value over time. That includes strengthening processes as they evolve, ensuring marketing and sales efforts are operationally sound, and helping new programs become repeatable rather than one-off. The impact shows up in smoother launches, stronger cross functional alignment, and initiatives that support both growth and long term scalability. Responsibilities: - Lead the day-to-day project management of innovation quarterly goals that span marketing, sales, operations, product, and technology, ensuring work moves from concept through launch and into long term integration - Own the coordination and task management of a network of contracted experts, typically 5–10 at a time, providing clarity on priorities
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