Mastercard
Financial Services
MarketingManager-MarketingServices(12monthsfixedterm)
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“Marketing Manager - Marketing Services (12 months fixed term) at Mastercard. Skills: Marketing strategy, Campaign management, Customer engagement, Customer retention. Support marketing strategies execution. Support marketing strategies delivery”
What You'll Achieve.
Drive customer engagement outcomes; Drive customer acquisition outcomes; Drive customer retention outcomes; Ensure efficiency of spend; Ensure effectiveness of targeting
Industry & Context.
Data-driven insights
Work on client site minimum 3 days per week, Ability to travel
What They're Looking For.
Must Have
7 years' experience in marketing, Experience in campaign management, Experience in digital and traditional channels, Understanding of customer segmentation, Understanding of lifecycle marketing, Understanding of personalisation strategies, Ability to manage creative development, Comfortable working with data, Ability to interpret marketing metrics, Excellent stakeholder management skills, Written communication skills, Verbal communication skills, Undergraduate degree with work experience, Experience managing tasks collaboratively, Experience managing clients or stakeholders, Experience managing vendors, Advanced Word skills, Advanced Excel skills, Advanced PowerPoint skills, Ability to perform multiple tasks, Ability to communicate effectively in English, Eligibility to work in Australia, Ability to travel, Work on client site minimum 3 days per week
Nice to Have
NBC/CRM-driven marketing experience, Additional marketing experience in agency environment, Search engine optimization experience, Search engine marketing experience, Video making experience, Marketing content experience, Usability labs experience, Experience research experience, Print production management experience, Global supply chain management experience, Experience with data visualization tools, Experience developing and implementing solutions, Experience measuring impact on clients' business, Experience coaching junior consultants, Relevant industry expertise, Experience in product technology, Experience in sales technology, Experience in marketing technology, MBA or master’s degree
What You'll Do.
Support marketing strategies execution
Support marketing strategies delivery
Drive customer engagement outcomes
Drive customer acquisition outcomes
Drive customer retention outcomes
Play hands-on role in campaign delivery
Contribute to high-performing team
Support SMM in shaping strategy
Support SMM in delivering strategy
Manage monthly deal NBCs
Drive ongoing conversions
Support offer marketing
Coordinate copy development
Coordinate creative development
Ensure go-live readiness
Lead end-to-end NBC delivery
Ensure seamless execution
Support proposition marketing management
Support performance marketing management
Ensure efficiency of spend
Ensure effectiveness of targeting
Support reporting cycles
Provide actionable insights
How You'll Work.
Team & Collaboration
Work with product squads; Work with creative agencies; Work with senior managers; Work with cross-functional stakeholders; Work across squads; Work with product teams; Work with senior leaders; Collaborative team environment; Work with third parties
Communication Scope
Written communication; Verbal communication
Process & Methodology
Program Management
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Marketing Manager - Marketing Services (12 months fixed term) ### Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/
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