Parloa
SaaS
MarketingDevelopmentRepresentative
Neural analysis suggests this role is
optimal for Entry candidates.
“Marketing Development Representative at Parloa. Skills: communication skills, curiosity, understanding of customer needs. Respond to and qualify inbound leads from marketing channels (web, events, campaigns). Engage prospects via email, phone, and social channels to understand their business challenges and goals”
What You'll Achieve.
Meet and exceed monthly targets for qualified opportunities and pipeline contribution
Industry & Context.
What They're Looking For.
Must Have
1+ years of experience in an SDR, MDR, or customer-facing role
Nice to Have
SaaS experience preferred, Familiarity with CRM tools (e. g. , Salesforce, HubSpot) and sales engagement platforms is a plus
What You'll Do.
Respond to and qualify inbound leads from marketing channels (web
Engage prospects via email
and social channels to understand their business challenges and goals
Conduct discovery conversations to assess fit
Schedule qualified meetings for Account Executives
Maintain accurate records of all interactions in CRM
Collaborate closely with marketing to provide feedback on lead quality and campaign performance
Continuously refine messaging and outreach based on prospect insights
How You'll Work.
Team & Collaboration
Collaborate closely with marketing to provide feedback on lead quality and campaign performance
Communication Scope
written and verbal communication skills
Full Job Description
About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale. About the role: As an Inbound Market Development Representative (MDR) at Parloa, you’ll be the first point of contact for prospective customers engaging with our brand. You’ll play a critical role in converting inbound interest into qualified opportunities for our sales team, and supporting the field marketing team, ensuring every prospect has a thoughtful, high-quality first experience with Parloa. This role sits at the intersection of marketing and sales, requiring strong communication skills, curiosity, and a sharp understanding of customer needs. Areas of ownership: Respond to and qualify inbound leads from marketing channels (web, events, campaigns) Engage prospects via email, phone, and social channels to understand their business challenges and goals Conduct discovery conversations to assess fit, urgency, and buying intent Schedule qualified meetings for Account Executives Maintain accurate records of all interactions in CRM (e.g., Salesforce) Collaborate closely with marketing to provide feedback on lead quality and campaign performance Continuously refine messaging and outreach based on prospect insights Meet and exceed monthly targets for qualified opportunities and pipeline contribution Our BDR Tech-stack: LinkedIn Sales Navigator, Salesforce, Outreach, Vidyard, Seamless, Apollo, Zoominfo Who you are: 1+ years of experience in an SDR, MDR, or customer-facing role (SaaS experience preferred) Strong written and verbal communication skills A custo
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