MarketingAssistant-AdminAdvantage

At Manulife Group Benefits Operations, the AdminAdvantage team connects people, technology, and expert services to simplify benefits administration and deliver a seamless experience for our clients and their members. Our vision is to be the industry’s trusted partner for innovative benefits solutions. As a Marketing Assistant, you’ll help deliver clear, meaningful communications that support members through every stage of their benefits journey. You’ll support the creation, customization, and execution of member marketing communications for AdminAdvantage clients, ensuring members receive accurate, timely, and easy-to-understand information. This entry-level role is ideal for someone who enjoys writing, coordinating details, and working across teams to ensure members receive accurate, timely, and easy-to-understand information. **Position Responsibilities:** * Build and customize member marketing communications for AdminAdvantage clients, supporting: New client implementations, Annual enrolment and re-enrolment campaigns * Develop and customize member-facing communications, including: Emails and letters for members on leave , Apology and service recovery communications,Client-specific and member-friendly FAQs * Deploy templated email communications, ensuring accuracy, consistency, and alignment with brand and compliance guidelines. * Coordinate translations in 200+ languages, working with internal and external partners to support diverse member populations. * Perform quality checks to ensure all communications are accurate, complete, and client-approved prior to distribution. * Track timelines, manage updates, and support documentation to ensure communications are delivered on schedule. * Contribute to continuous improvement efforts by identifying opportunities to streamline communication templates and processes. **Required Qualifications:** * 0-2 years of experience * A diploma or degree in Marketing, Communications, Business, or a related field, or equivalent expe