The Nielsen Company
media
MarketResearch/SurveyProgrammer(SeniorDataOperationsCoordinatorI)
“Market Research / Survey Programmer (Senior Data Operations Coordinator I) at The Nielsen Company. Skills: Survey scripting, programming languages, Fieldwork Management, Project Management, Vendor management. Oversee the end-to-end primary data collection process. actively monitoring quotas & achievement rates”
What You'll Achieve.
ensure the data we provide is accurate and timely; ensure fieldwork aligns with established schedules and targets; preserve data integrity and ensure high-quality outputs; facilitate seamless fieldwork operations; ensure regional project alignment; deliver extraordinary results
Industry & Context.
Technical Troubleshooting; resolving logic contradictions; assisting internal stakeholders with survey architecture issues; solution focused thinking
What They're Looking For.
Must Have
at least 5 years experience in the relevant field, Proficiency in Survey scripting or in programming languages is essential, A high level of attention to detail is essential for this role, verbal and written communication skills in English is required
Nice to Have
Bachelor Majors in Statistics, Information Technology, Market research or related fields is preferred, Experience in Fieldwork Management, Project Management, Vendor management and liaising with internal stakeholders will be advantageous, Experience in data analytics and or in the Market Research Industry will be an advantage, Understanding of Survey Platforms (Decipher, Forsta, Qualtrics) is preferred, An experience in handling tracking studies (ongoing surveys) is preferred, Applied knowledge of fieldwork methodologies, including Online Panels, Computer Assisted Telephone Interviewing (CATI), and Social Media-based sampling is preferred
What You'll Do.
Oversee the end-to-end primary data collection process
actively monitoring quotas & achievement rates
Execute Quality Control (QC) checks and technical analysis
Lead the technical scripting and programming of our surveys
implementing skip patterns
Maintain rigorous data quality standards throughout the survey lifecycle
Manage external sample providers and vendors
Conducting data audits and participating in Quality Control for all aspects of the fieldwork process
Serve as the primary point of contact for troubleshooting technical data queries
Contribute to the continuous improvement of data collection methodologies
lead the implementation of optimized operational workflows
How You'll Work.
Team & Collaboration
Work closely with key stakeholders in the CMV & CMI survey process; Collaborate with the Pacific teams to streamline survey workflows and ensure regional project alignment; liaising with internal stakeholders; Ability to work as part of a team
Communication Scope
verbal and written communication skills in English
Process & Methodology
Project Management, managing the back end of the survey, survey workflows, operational workflows
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