MarketPerformanceSpecialist

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together! What We Do… We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.   We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.   And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year. About the Market Performance Specialist role... We are seeking a Market Performance Specialist to act as a trusted advisor to our hotel customers, helping them maximise booking performance and revenue. This role blends deep knowledge of hospitality distribution and revenue fundamentals with consultative, phone-based engagement to turn market trends, booking patterns, and competitive insights into actionable recommendations—and to drive adoption of SiteMinder’s platform for channel optimisation, rate strategy, and inventory management. You will build rapport quickly, influence customer decisions, and deliver measurable outcomes against KPIs including gross booking value growth, product adoption, and customer engagement, while managing your pipeline to SLAs. The ideal candidate brings strong analytical and communication skills, experience in hotel/OTA/Sa