SiteMinder
Customer Success
MarketPerformanceSpecialist
“Market Performance Specialist at SiteMinder. Skills: Customer success, Revenue expansion. Be a trusted advisor to customers. Develop rapport with customers”
What You'll Achieve.
Achieve customer goals; Maximize customer revenue; Customer adoption scores
Industry & Context.
What They're Looking For.
Must Have
High level of English
Nice to Have
Experience working in a customer-facing role, ideally within the hotel industry or other SAAS business, particularly in customer success, sales and revenue expansion.
What You'll Do.
Be a trusted advisor to customers
Develop rapport with customers
Guide customers to adopt products
Develop deep product knowledge
Demonstrate how to optimize products
Meet KPIs related to revenue expansion
Meet KPIs related to customer adoption
Manage pipeline and performance to SLAs
Manage pipeline and performance to KPIs
How You'll Work.
Communication Scope
Excellent communication skills, both written and verbal; Effectively connect with customers from diverse backgrounds
Applying for this Market Performance Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about SiteMinder?
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