Amazon.com Services LLC
Sales, Advertising, Account Management, Field Representatives, alexa and amazon devices
MarketManagerDevicesS.LA
“Market Manager - Devices S. LA at Amazon.com Services LLC. Skills: In-store experience management, Retail merchandising, Sales training, Market insights collection. Own a territory of offline retail stores. Manage Amazon in-store experience”
What You'll Achieve.
Positively impact customer experience; Indirectly impact sales metrics; Indirectly impact advocacy metrics; Support increased sales; Support customer engagement; Drive exceptional results
Industry & Context.
Troubleshooting display devices; Resolving installation challenges; Issue resolution
100% local travel, Overnight travel required, Availability for evening events, Availability for weekend events, Adapt schedule as needed
What They're Looking For.
Must Have
100% local travel within assigned territory, Ability to travel overnight nationally/regionally, Complete daily in-store reports, Install, troubleshoot, and maintain Amazon devices, Assemble merchandising units according to planograms, Resolve on-site installation challenges, Delegate and influence to drive results, Implement solutions and provide feedback, Invent, simplify, and share best practices, Ensure proper implementation of in-store experience, Educate store associates on devices, Provide clear, concise, and timely communication, Manage travel and work expenses
Nice to Have
6+ years relevant work experience, Retail sales experience, Consumer electronics experience, High-tech products experience, Managing multiple retail accounts/locations, Comfort presenting to large audiences, Attention to detail, Organizational skills, Excellent verbal communication skills, Excellent written communication skills
What You'll Do.
Own a territory of offline retail stores
Manage Amazon in-store experience
Serve as Amazon expert
Execute product transitions
Manage retailer communications
Collect market insights
Train sales associates
Support staff on Amazon Devices
Impact customer experience
Impact advocacy metrics
Drive root cause analyses
Resolve issues in store operations
Influence product decisions
Influence feature decisions
Influence channel marketing decisions
Impact brand advocacy
Develop professional relationships
Support increased sales
Support customer engagement
Complete in-store reports
Install display devices
Troubleshoot display devices
Maintain display devices
Install new product displays
Dismantle outdated displays
Remove outdated displays
Assemble merchandising units
Ensure proper placement of demo units
Ensure placement of interactive displays
Arrange products for visibility
Arrange products for engagement
Resolve installation challenges
Delegate to drive results
Influence to drive results
Provide feedback to store managers
Provide feedback to regional leaders
Provide feedback to corporate stakeholders
Ensure proper implementation of in-store experience
Ensure proper maintenance of in-store experience
Ensure proper implementation of merchandising
Ensure proper maintenance of merchandising
Educate store associates on devices
Educate store associates on services
Provide clear communication
Provide concise communication
Provide timely communication
Manage travel expenses
Build crucial partnerships
Serve as subject matter expert
Conduct training sessions
Empower retail sales associates
Gather market insights
Communicate market insights
Manage fixture installations
Manage fixture updates
Manage display maintenance
Conduct sales training
Collect customer feedback
Collect partner feedback
Lead sales initiatives
Lead marketing initiatives
Promote Amazon brands
How You'll Work.
Team & Collaboration
Key internal stakeholders; Key external stakeholders; Area Managers; Regional Managers; General Managers; Store managers; Regional leaders; Corporate stakeholders; Retail partners; Market level stakeholders; District level stakeholders
Communication Scope
Store associate education; Stakeholder communication
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