Airbnb

MarketManager

CA$91–107k British Columbia, Canada; Alberta, Canada; Ontario, Canada; Quebec, Canada; Saskatchewan, Canada
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Market Manager at Airbnb. Skills: Host entrepreneur management, Account management, Supply acquisition. Build and manage partner relationships. Directly manage accounts”

What You'll Achieve.

Meet and exceed quarterly/annual sales goals; Drive increase in sales

Industry & Context.

Eligibility Requirements

Occasional travel to market, Occasional work at Airbnb office, Attendance at offsites

What They're Looking For.

Must Have

6+ years sales/account management/partner support, Fluency in English, Proven leads pipeline/book of business experience, Proficient quantitative skills, Ability to work strategic and tactical levels, Proven cross-functional experience, Excellent communication and presentation skills, Based in British Columbia or Alberta, Willing to travel regularly to territory

Nice to Have

Bilingual in Mandarin or Cantonese, 2+ years tech/travel industry experience, Salesforce experience is a plus, Airbnb host is a plus

What You'll Do.

Build and manage partner relationships

Directly manage accounts

Meet and exceed quarterly/annual sales goals

Utilize data-driven recommendations

Identify and action on strategic opportunities

Prospect and onboard new supply

Maintain baseline understanding of technical integration

Provide support to clients

Represent Airbnb in external meetings

Attend industry conferences

Educate clients on product changes

Cascade feedback on product and policy

Stay current on regulations

Hold optimization calls

Hold business reviews

Develop long lasting partnerships

Develop deep knowledge of markets

Respond to professional hosts

Deliver exceptional service

Provide in-person support

Work cross-functionally with teams

How You'll Work.

Team & Collaboration

Cross-functionally with product; Cross-functionally with communications; Cross-functionally with public policy; Cross-functionally with customer support

Communication Scope

Presentation skills; Client communication

Full Job Description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Supply Team is growing, and we want you to be part of it! As a Market Manager, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb. The Difference You Will Make: As a Market Manager, you will be responsible for the growth of a book of business in your assigned territories by managing professional host accounts and supply acquisition of high quality inventory. You will build Airbnb’s strong market presence in your assigned region in collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success from acquisition strategy development to strategic partner relationship management. You will help develop and iterate scalable, localized supply strategies in your territory aiming to secure our long-term success. A Typical Day: Build and manage partner relationships within assigned territory Directly manage accounts to meet and exceed quarterly/annual sales goals Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales Prospect and onboard new, high quality supply in your assigned geography Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right sup

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