Hy-Vee
MarketGrilleExpressClerk
Neural analysis suggests this role is
optimal for Entry candidates.
“Market Grille Express Clerk at Hy-Vee. Skills: Customer service, Food handling, Order taking. Provides prompt, efficient and friendly customer service. Reviews and fills customer orders for the day”
Industry & Context.
Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision, Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions, Normal store environment with significant pressure to meet deadlines and handle multiple priorities, Exposure to noise, equipment movement hazards, cleaning chemicals/solvents, possible electrical shock and temperature extremes, Pre employment drug screen required
What They're Looking For.
Must Have
Ability to carry out detailed but uninvolved written or verbal deal with a few concrete variables, Ability to do simple addition and copying figures, counting and recording, Ability to understand and follow verbal or demonstrated write identifying request supplies orally or in writing, Medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects, Vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision, Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
What You'll Do.
efficient and friendly customer service
Reviews and fills customer orders for the day
Handles food in a safe manner
Ensures the work area is always clean and neat
Reviews the status and appearance of the food for freshness
Ensures that an adequate food supply is ready and on hand
Develops or follows a production list
Anticipates product needs for the department on a daily basis
Prepares and replenishes product as necessary
Pulls product from cooler/freezer to prepare for cooking
and may review invoices
Runs the department registers and receives payment
Removes trash in a timely manner
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Communication Scope
Answers the telephone promptly; Provides friendly, helpful service to customers who call
Full Job Description
Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Market Grille Express Clerk **Department:** Market Grille Express **FLSA** : Non-Exempt ** _General Function_** : Provides prompt, efficient and friendly customer service. Reviews and fills customer orders for the day. Handles food in a safe manner and ensures the work area is always clean and neat. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Director; Market Grille Department Manager; Assistant Market Grille Department Manager; Service Managers Positions that Report to you: None ** _Primary Duties and Responsibilities_** : * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: * escorting them to the products for which they’re looking * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders. * Takes customer orders
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