Alphatec Spine
Spine
MarketDevelopmentAssociate,Robotics&Navigation(Central)
Neural analysis suggests this role is
optimal for Mid candidates.
“Market Development Associate, Robotics & Navigation (Central) at Alphatec Spine. Skills: Robotics & Navigation, Spine Surgery, Clinical Support, Technical Support, Market Development. Provide essential clinical service, technical support, training, and implementation of the Valence™ Robotic Navigation System and other ATEC enabling intraoperative technologies in spine surgeries to hospitals, surgeon customers, and sales agent representatives within key development geographies.. Assist with demon”
What You'll Achieve.
Execute strategic company objectives in those geographies while growing skills as a driver of market development plans.; Assure customer satisfaction and company asset management objectives.; Ensure effective integration and adoption of technologies.; Achieve strategic objectives.
Industry & Context.
Troubleshoot technical issues during surgery and provide real-time solutions to maintain the continuity of the procedure.
This position requires travel., Ability to travel up to 80 percent of the time, For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable)., At this time, ATEC Spine does not sponsor employment visas for this position. Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.
What They're Looking For.
Must Have
Relevant knowledge and experience with spinal intraoperative robotics and navigation technologies, Relevant knowledge and experience with spinal implant procedures, instruments, and products, Excellent oral and written communication skills, Experience, understanding, and appreciation of clinical/surgical environments and workflow, Proficiency in Microsoft Word, Excel, PowerPoint, Power BI, Windows, and internet applications, relationship building skills, a work ethic and attention to details, Ability to perform multiple tasks in a fast-paced, team-focused environment, Demonstrated success working as an integral cross-functional team member, Aptitude to learn medical and technical information quickly, Ability to work autonomously and achieve results as both an individual and team contributor, Ability to travel up to 80 percent of the time, Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.
Nice to Have
2+ year of successful sales and/or account management experience in spine or sales, market development, navigation/robotics and operating room experience highly preferred.
What You'll Do.
Provide essential clinical service, technical support, training, and implementation of the Valence™ Robotic Navigation System and other ATEC enabling intraoperative technologies in spine surgeries to hospitals, surgeon customers, and sales agent representatives within key development geographies., Assist with demonstrations, installations, new customer and on-going case support of degenerative and deformity spinal procedures involving Informatix technologies, primarily the Valence Robotic Navigation System., Assist with and conduct on-site training sessions to credential surgeons with the intraoperative system's features, functionalities, and best practices for optimal performance., Support local hospital accounts, ensuring proficiency in providing clinical and technical assistance., Ensure proper system setup of equipment, including the required calibration steps are achieved., Assist surgical teams during procedures, ensuring proper setup, workflow, and utilization., Troubleshoot technical issues during surgery and provide real-time solutions to maintain the continuity of the procedure., Provide ongoing remote support and consultation to local teams, ensuring consistent delivery of procedural standardization., Collect and understand relevant spinal technology market development data., Maintain a knowledge base of procedures, implant systems and instruments through Alphatec Spine’s education training programs., Adhere to written procedures for troubleshooting and support of ATEC products., Actively participate in field-based core and advanced trainings to employees, Sales Agent representatives, and Surgeons., Proactively assist with collection and dissemination of feedback provided by customers., Provide prompt and accurate complaint reports per the quality system requirements., Continuously increase knowledge of new developments within the assigned market as well as Informatix / ATEC Spine products to perform as a subject matter expert., Complete required administrative duties such as activity logs, travel reports, expense reports, etc.
per established policies and procedures., Participate in company and industry events such as sales meetings, seminars, training programs, conventions, trade shows, etc.
as requested., Maintain all current Certifications and Vendor Hospital Credentialing., Actively participate in development programs focused on surgeon and sales relationship building / management., Complete other duties as assigned.
How You'll Work.
Team & Collaboration
Work closely with Sales Agents, Surgeons, Operating Room Personnel, and Biomedical Departments to support the Valence Robotic Navigation System and other Informatix technologies.; Partner closely with the Sales Operations, Customer Service, and Set Administration departments to assure customer satisfaction and company asset management objectives.; Build relationships with key stakeholders, including surgeons, hospital administrators, and support teams, to ensure effective integration and adoption of technologies.; Align regularly with Marketing and Sales Leadership and identifies opportunities to achieve strategic objectives.; Actively participate in field-based core and advanced trainings to employees, Sales Agent representatives, and Surgeons.
Communication Scope
Excellent oral and written communication skills
Full Job Description
The primary purpose of a Specialist, Market Development, Robotics & Intraoperative Technologies is to provide essential clinical service, technical support, training, and implementation of the Valence™ Robotic Navigation System and other ATEC enabling intraoperative technologies in spine surgeries to hospitals, surgeon customers, and sales agent representatives within key development geographies. Responsibilities include procedural setup and calibration, training surgeon and clinical teams, sales demonstrations, delivering clinical case support, and educating regional sales teams who will support cases with gained proficiency. Further, this role aligns closely with marketing and sales leadership to execute strategic company objectives in those geographies while growing skills as a driver of market development plans. This position requires travel. **Essential Duties and Responsibilities** * Assist with demonstrations, installations, new customer and on-going case support of degenerative and deformity spinal procedures involving Informatix technologies, primarily the Valence Robotic Navigation System. * Work closely with Sales Agents, Surgeons, Operating Room Personnel, and Biomedical Departments to support the Valence Robotic Navigation System and other Informatix technologies. * Assist with and conduct on-site training sessions to credential surgeons with the intraoperative system's features, functionalities, and best practices for optimal performance. * Support local hospital accounts, ensuring proficiency in providing clinical and technical assistance. * Ensure proper system setup of equipment, including the required calibration steps are achieved. * Assist surgical teams during procedures, ensuring proper setup, workflow, and utilization. * Troubleshoot technical issues during surgery and provide real-time solutions to maintain the continuity of the procedure. * Provide ongoing remote support and consultation to local teams, ensuring consistent delivery of proced
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