Mastercard
Advanced Analytics
Market&CustomerIntelligenceManager
“Market & Customer Intelligence Manager at Mastercard. Skills: Market Intelligence, Customer Insights, Strategy, Analytics. Design and support a structured Voice of Customer program. Integrate input from customers, partners, and internal stakeholders”
What You'll Achieve.
Shape strategy and accelerate growth; Inform product roadmaps, investment priorities, and commercial strategy; Achieve better outcomes for clients; Drive key initiatives; Generate consistent, scalable insights across programs and regions; Support TAM expansion, new use cases, and growth initiatives; Driving insight-led decision making
Industry & Context.
Exemplary analytical and problem-solving skills; Handling ambiguity
What They're Looking For.
Must Have
5+ years of consulting experience at a leading consulting firm and/or internal strategy units, Exemplary analytical and problem-solving skills, Demonstrated ability to lead company-wide complex projects from start to finish, Experience working with large global clients or at global organizations, Analytical mindset with the ability to synthesize data from multiple sources (quantitative and qualitative) into compelling narratives, communication skills, with the ability to simplify complex topics for a range of audiences
Nice to Have
Able to contribute to the development of insight capabilities, programs, or analytical frameworks
What You'll Do.
Design and support a structured Voice of Customer program
Integrate input from customers
and internal stakeholders
Synthesize insights into clear
Conduct market research to identify emerging trends
Evaluate potential areas for partnerships and / or acquisition
Develop strategy presentations and memos for executives
Develop a deep understanding of the Advanced Analytics business line
Contribute to the development and scaling of a Market Intelligence CoE
Conduct structured industry
and ecosystem analysis
Monitor and synthesize consumer
and macroeconomic trends
Identify white space opportunities
emerging customer needs
and underserved segments
Act as a connector between market intelligence and execution teams
How You'll Work.
Team & Collaboration
Partner closely with Product, GTM, Engineering, and Leadership teams; Cross functional collaboration across AA and the Services organization; Leveraging stakeholder management and influencing skills
Communication Scope
Ability to simplify complex topics for a range of audiences
Process & Methodology
Lead company-wide complex projects from start to finish, Effectively driving forward project plans
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