Lalamove
London
ManagingDirector
Neural analysis suggests this role is
optimal for Director candidates.
“Managing Director at Lalamove. Skills: Operations management, Business development, Partnership management. Deploy and manage driver operations. Manage customer service operations”
What You'll Achieve.
Achieve operational excellence; Drive business user base growth; Grow user base locally; Grow driver base locally; Scale Lalamove; Drive growth; Make Lalamove leading platform
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
More than 8 years management experience, Management skills in the UK, Fluency in English
Nice to Have
Master's degree preferred
What You'll Do.
Deploy and manage driver operations
Manage customer service operations
Manage sales operations
Manage marketing activities
Implement local initiatives
Implement global initiatives
Implement global SOPs
Execute regional partnerships
Execute local partnerships
Oversee business development
Develop strategic partnerships
Cultivate strategic partnerships
Work closely with marketing
Spearhead local strategy
Identify best practices
Enforce best practices
Maintain high service standards
How You'll Work.
Team & Collaboration
Cross-functional teams; Work with marketing
Communication Scope
Articulate ideas clearly; Articulate ideas succinctly; Create communication framework
Process & Methodology
Prioritize projects, Prioritize initiatives, Prioritize tasks, Prioritize deployments
Full Job Description
## Description Currently, we are looking for a high-caliber individual to join as Managing Director, Germany, The incumbent will lead the team to scale Lalamove and drive growth to achieve the ultimate goal of making Lalamove the leading intra-city delivery platform in Germany. ## What You Will Do Operations Management: deploy and manage driver operations, customer service, sales operations and marketing activities based on Lalamove standards. Implement local and global initiatives and SOPs Partnership Management: execution of regional and local partnerships to ensure consistent business user base growth at city level Business Development: oversee the business development of the platform. Acquire users and grow the business. Develop and cultivate strategic partnerships with customers and other stakeholders. Work closely with marketing both online and offline, and actively take part in spearheading local strategy Operations performance: identify and enforce best practices. Ensure high service standards are maintained across all operational metrics Financial control: budget, forecast and align business needs with control of operating expenses ## What We Seek Execution driven to implement and maintain strong business operations locally Structured mindset to prioritize projects, initiatives, tasks and deployments in order to achieve operational excellence with a high level of efficiency Data-driven to drive the local performance with objectivity using data and possess the ability to manage budgets and P&L and costs. Integrity and leadership: to make the right decisions for the business, go the extra mile to grow user and driver bases locally and lead and motivate others Strong communicator: to be able to articulate ideas clearly and succinctly and use a structured approach with proven ability to create a framework which facilitates effective communication between departments ## What You'll Need Minimum Bachelor's Degree from a reputable university. More than 8 years man
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