TeamDynamix
Professional Services
ManagingConsultant,TechnicalServices
Neural analysis suggests this role is
optimal for Senior candidates.
“Managing Consultant, Technical Services at TeamDynamix. Skills: Technical solutions design and implementation, Integration building, Automation, Customer partnership, Technical consulting. Partner directly with customers to design and implement technical solutions. Build integrations between TeamDynamix and client systems”
What You'll Achieve.
Ensure high customer satisfaction; Minimize disruption; Maximize team resources; Operational effectiveness; Deliver high-quality consulting services
Industry & Context.
Troubleshooting and problem-solving skills; Manage highly complex issues independently; Solve complex business challenges through automation and technology; Identify opportunities for automation; Implement technology solutions that improve efficiency and solve business problems; Enjoys solving challenging problems
Remote-first, Located in the U.S.
What They're Looking For.
Must Have
5+ years of experience in software engineering, database report writing, or technical solution development, 7–10+ years of experience within computer technology, technical services, or related fields, Experience working directly with customers in a technical consulting or support capacity, Ability to define business requirements and translate them into creative, scalable technical solutions, troubleshooting and problem-solving skills, with the ability to manage highly complex issues independently, Excellent communication, presentation, and facilitation skills with the ability to advise both technical and executive audiences, interpersonal skills and a proven ability to build trusted client relationships, Ability to manage competing priorities while maintaining a high standard of quality and customer satisfaction, Brings broad technical expertise and enjoys solving challenging problems through collaboration and innovation
Nice to Have
Experience with Linux and/or Windows administration, Customer support experience
What You'll Do.
Partner directly with customers to design and implement technical solutions
Build integrations between TeamDynamix and client systems
Help solve complex business challenges through automation and technology
Provide technical expertise and help resolve complex implementation and integration challenges
and maintain integrations between TeamDynamix solutions and client systems
Identify opportunities for automation and implement technology solutions that improve efficiency and solve business problems
Gather and document technical requirements
working closely with customers to translate business needs into scalable solutions
Troubleshoot technical issues and drive timely resolution to ensure high customer satisfaction and minimize disruption
Serve as a technical subject matter expert and provide guidance to other members of the Professional Services team
Collaborate cross-functionally with Professional Services leadership to influence the strategic direction and roadmap of the division
Partner closely with Sales to improve solution scoping and help create more accurate Statements of Work (SOWs)
Recommend and implement process improvements that maximize team resources and operational effectiveness
Deliver high-quality consulting services and maintain strong
trusted relationships with customers
Provide regular project updates and communicate effectively with internal stakeholders and clients
How You'll Work.
Team & Collaboration
Collaborate cross-functionally with Professional Services leadership; Partner closely with Sales; Provide guidance to other members of the Professional Services team; Communicate effectively with internal stakeholders and clients; Solving challenging problems through collaboration
Communication Scope
Excellent communication, presentation, and facilitation skills; Advise both technical and executive audiences; Communicate effectively with internal stakeholders and clients; Transparent communication about company goals, strategy, and performance
Process & Methodology
Manage competing priorities, Provide regular project updates
Full Job Description
TeamDynamix is seeking a highly technical, solutions-oriented, and customer-focused Managing Technical Consultant to join our growing Professional Services team. In this role, you will partner directly with customers to design and implement technical solutions, build integrations between TeamDynamix and client systems, and help solve complex business challenges through automation and technology. This remote opportunity is ideal for candidates with strong software engineering experience, a consultative mindset, and the ability to balance technical depth with exceptional client partnership. About the Role - Partner directly with customers to provide technical expertise and help resolve complex implementation and integration challenges. - Design, build, configure, and maintain integrations between TeamDynamix solutions and client systems. - Identify opportunities for automation and implement technology solutions that improve efficiency and solve business problems. - Gather and document technical requirements, working closely with customers to translate business needs into scalable solutions. - Troubleshoot technical issues and drive timely resolution to ensure high customer satisfaction and minimize disruption. - Serve as a technical subject matter expert and provide guidance to other members of the Professional Services team. - Collaborate cross-functionally with Professional Services leadership to influence the strategic direction and roadmap of the division. - Partner closely with Sales to improve solution scoping and help create more accurate Statements of Work (SOWs). - Recommend and implement process improvements that maximize team resources and operational effectiveness. - Deliver high-quality consulting services and maintain strong, trusted relationships with customers. - Provide regular project updates and communicate effectively with internal stakeholders and clients. About You - Bachelor’s degree in Computer Science or a related technical field. - 5+ yea
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