Company

Healthcare

Manager,WorkplaceAccommodation

$116–167k Bulgaria FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Manager, Workplace Accommodation. Skills: Workplace accommodations, Employee relations, Leave management. Lead and manage team. Ensure high-quality service delivery”

What You'll Achieve.

Drive consistency in case management

Industry & Context.

Healthcare
Problems you'll solve

Excellent problem-solving

What They're Looking For.

Must Have

Bachelor's degree or equivalent, 5+ years managing accommodations, 3 years supervisory experience, Knowledge of ADA, Knowledge of reasonable accommodation processes, Knowledge of employment regulations

What You'll Do.

Ensure high-quality service delivery

Ensure consistent policy application

Oversee accommodation case management

Manage escalated cases

Manage interactive process

Develop accommodation policies

Implement accommodation policies

Improve accommodation policies

Develop accommodation processes

Implement accommodation processes

Improve accommodation processes

Develop accommodation workflows

Implement accommodation workflows

Improve accommodation workflows

Coordinate with legal

Coordinate with leave management

Coordinate with payroll

Coordinate with workers' compensation

Resolve accommodation issues

Ensure accurate tracking

Ensure accurate documentation

Ensure compliance across cases

Ensure compliance in reporting

Provide training to leaders

Provide training to HR partners

Provide guidance to leaders

Provide guidance to HR partners

Provide education to leaders

Provide education to HR partners

Contribute to learning programs

Build organizational capability

How You'll Work.

Team & Collaboration

Work effectively across HR; Work effectively across legal; Work effectively across operational teams

Communication Scope

Excellent communication

Process & Methodology

Process improvement, Structure building

Full Job Description

## Accountabilities Lead and manage the workplace accommodations team, ensuring high-quality service delivery and consistent application of policies and procedures Oversee end-to-end accommodation case management, including complex and escalated cases, through the interactive process in compliance with applicable laws Develop, implement, and improve standardized accommodation policies, processes, and workflows to support organizational effectiveness Coordinate closely with HR, legal, leave management, payroll, workers’ compensation, and other stakeholders to resolve accommodation-related issues Ensure accurate tracking, documentation, and compliance across all accommodation cases and reporting requirements Provide training, guidance, and education to leaders and HR partners on accommodation obligations and best practices Contribute to the design and delivery of learning programs that build organizational capability in workplace accommodations Requirements: Bachelor’s degree or equivalent combination of education and professional experience in HR, Employee Relations, Accommodations, or Leave of Absence 5+ years of relevant experience managing workplace accommodations, employee relations, or leave administration with strong regulatory compliance exposure At least 3 years of supervisory or team leadership experience in a people management role Strong knowledge of ADA, reasonable accommodation processes, and related federal and state employment regulations Experience managing complex employee cases and escalations with discretion, empathy, and sound judgment Strong collaboration skills with the ability to work effectively across HR, legal, and operational teams Excellent communication, organizational, and problem-solving skills Ability to build structure, improve processes, and drive consistency in a high-volume case management environment Benefits: Competitive salary ranging from 116,272 USD to 167,336 USD annually, based on experience and qualifications Comprehensive

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