Dexterra

Facilities Services

Manager,WCBDisability

CA$95–135k ~AI est. Mississauga, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Manager, WCB Disability at Dexterra. Skills: Disability claims management, Program delivery, Stakeholder management, People leadership. Oversee full lifecycle of work-related injury claims. Provide leadership to Disability Management team”

Industry & Context.

Facilities Services
Problems you'll solve

Advanced problem-solving

What They're Looking For.

Must Have

5+ years Disability Claims Management, 5+ years people leadership, 5+ years Health, Safety & Environment, Post-secondary education in Disability Management, Occupational Health & Safety, or related field, Knowledge of workers’ compensation legislation, Advanced communication skills, Advanced stakeholder management skills, Advanced problem-solving skills, Experience developing programs, Experience developing processes, Experience developing reporting frameworks, Analytical mindset, Attention to detail, Focus on continuous improvement, High level of professionalism, High level of integrity, Sound judgment

Nice to Have

Bilingual (English/French)

What You'll Do.

Oversee full lifecycle of work-related injury claims

Provide leadership to Disability Management team

Provide mentorship to Disability Management team

Provide training to Disability Management team

Partner with operational leaders

Drive alignment with disability programs

Drive engagement with disability programs

Act as key point of contact for internal

Act as key point of contact for external

Design disability management programs

Implement disability management programs

Continuously improve disability management programs

Design disability management processes

Implement disability management processes

Continuously improve disability management processes

Develop cost management strategies

Develop appeals strategies

Develop objections strategies

Identify opportunities to enhance program effectiveness

Identify opportunities to drive cost efficiencies

Lead development of corporate disability management improvement plans

Lead development of divisional disability management improvement plans

Manage corporate disability management budget

Monitor corporate disability management budget

Lead development of systems to track incidents

Lead development of systems to trend incidents

Lead development of systems to report on incidents

Lead development of systems to track claims

Lead development of systems to trend claims

Lead development of systems to report on claims

Maintain performance metrics

Provide insights to leadership

Support board-level reporting

Support executive reporting

Manage Disability Management team

Coach Disability Management team

Develop Disability Management team

Collaborate with HR stakeholders

Collaborate with Finance stakeholders

Collaborate with Payroll stakeholders

Collaborate with HSE stakeholders

Contribute as key member of HSE leadership team

Help shape best-in-class programs

How You'll Work.

Team & Collaboration

Operational leaders; HR stakeholders; Finance stakeholders; Payroll stakeholders; HSE stakeholders; HSE leadership team

Communication Scope

Advanced communication; Stakeholder management

Full Job Description

WHO ARE WE? Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. That’s something we’re truly proud of, Work That Matters, People Who Care. What's The Role At Dexterra , our people are at the core of everything we do. As we continue to evolve and grow across Canada, we’re building stronger, more connected programs that support our teams in meaningful ways — including how we manage workplace injury and disability. We’re looking for a Manager, WCB Disability m anagement to lead our national disability management strategy, support operational teams, and elevate how we deliver consistent, effective, and compliant programs across the business. What You'll Do Lead Disability Claims Management & Program Delivery * Oversee the full lifecycle of work-related injury claims across all provinces * Provide leadership, mentorship, and training to the Disability Management team * Partner with operational leaders to drive alignment and engagement with disability programs * Act as a key point of contact for internal and external stakeholders, including compensation boards Drive Strategy, Improvement & Governance * Design, implement, and continuously improve disability management programs and processes * Develop policies, procedures, and cost management strategies (including appeals and objections) * Identify opportunities to enhanc

Free ATS check

Applying for this Manager, WCB Disability role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on SmartRecruiters

  • SmartRecruiters often includes a video screening step — check camera and mic permissions.
  • Link your GitHub or portfolio directly in the profile section for technical roles.
  • Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.

ANONYMOUS · UNFILTERED

What do employees actually say about Dexterra?

Real rants from real employees. Read before you apply.

Read Company Rants →