Manager,VolunteerServices

Job Summary Responsible for managing the activities of volunteers providing services to all Corewell Health Grand Rapids locations. This includes, but is not limited to, recruiting, screening, interviewing, orienting, and counseling volunteers; working collaboratively with managers within Corewell Health to establish and promote volunteer opportunities and tracking and reporting of data related to the volunteer programs. Essential Functions * Collaborates with managers and staff to assess needs of individual clinical and non-clinical areas in order to plan and develop volunteer programs and service opportunities consistent with the needs of Corewell Health. * Recruits and carries out initial interview for volunteer candidates. Works with department administrative staff to ensure that candidates have completed all of the required steps of the application process and assures matching of volunteers to appropriate assignments. Maintains complete and accurate documentation of all volunteer records including the application process, orientation, educational programs, evaluations, recognition and counseling. * Collaborates with leadership to develop departmental policies and procedures, forms and processes that are effective, efficient and result in optimal customer service for internal and external customers. * Strives for growth in the volunteer programs. Promotes community interest in the volunteer program and the hospital through speaking engagements, special receptions, and other public relations activities. * Coordinates the annual volunteer recognition event and all other events that support volunteers. Develops and presents classes for volunteers for orientation and ongoing instruction and education. * Participates in surveys and collects data to determine effectiveness of volunteer service programs. * Demonstrates effective leadership skills of delegation, organization and coordination of department activities and with other Corewell Health departments. Qualificat