Alcon
Eye Care
Manager,VisionCareInsideSales
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“Manager, Vision Care Inside Sales at Alcon. Skills: Sales Coaching, Team Development, Performance Reviews, Cross-functional Collaboration. Develop and coach Inside Service Representatives (ISRs) and Inside Account Managers (IAMs). Guide IAMs through development path for Account Manager roles”
Industry & Context.
Develop improvement plans
Candidate will be traveling 70% of the time.
What They're Looking For.
Must Have
Bachelor's Degree or Equivalent years of directly related experience, The ability to fluently read, write, understand, and communicate in English, 5 Years of Relevant Experience
Nice to Have
Proven experience in sales management, with a track record of recruiting and developing top sales talent and achieving team performance goals., leadership and coaching skills, with a focus on fostering growth and promoting team success., Excellent interpersonal skills, with the ability to collaborate across departments and influence without direct authority., Analytical skills to assess performance data, conduct effective business reviews, and develop improvement plans, A results-oriented leader with a passion for coaching and developing high-potential sales talent, Ideal candidate excels in cross-functional collaboration, effectively communicates across departments, and aligns team activities with broader organizational goals., Comfortable presenting business updates and showcasing insights on team performance and alignment with strategic priorities.
What You'll Do.
Develop and coach Inside Service Representatives (ISRs) and Inside Account Managers (IAMs)
Guide IAMs through development path for Account Manager roles
Conduct regular in-field co-travels with IAMs
Hold bi-weekly 1:1 meetings with ISRs and IAMs
Recruit new talent pipeline for Inside Sales team
Perform quarterly business reviews
Address performance gaps with actionable plans
Deliver quarterly business updates to leadership
How You'll Work.
Team & Collaboration
Collaborate with Senior Sales Leadership Team (SSLT); Collaborate with Regional Directors; Collaborate with marketing; Collaborate with sales operations; Act as a bridge between inside sales team and business functions
Communication Scope
Communicate in English
Full Job Description
**Manager, Vision Care Inside Sales** At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a **Manager, Vision Care Inside Sales** supporting **Vision Care Sales Team** , you will be trusted to develop and coach Inside Service Representatives (ISRs) and Inside Account Managers (IAMs) to transition into Vision Care Account Manager roles through a structured development process. This role includes virtual and in-field co travels to aid in ISR and IAM field readiness, conducting quarterly business reviews with each IAM on gaps they are covering, quarterly development discussions to address performance gaps and access strengths and actively recruiting new talent pipeline for the Inside Sales team. In addition the Inside Sales Manager will collaborate with the Senior Sales Leadership Team (SSLT), Regional Directors, marketing, and sales operations to align ISR projects with the organization’s strategic priorities. The position also involves providing quarterly business updates to SSLT and Regional Leadership Teams. This is a remote-US role, but ideal candidate would be based out of our Fort Worth, TX office. **In this role, a typical day will include:** * **Team Development and Coaching:** * Guide IAMs through a development path aimed at preparing them for Account Manager roles, with a focus on enhancing field skills and account management capabilities. * Conduct regular in-field co-travels with IAMs to observe, coach, and provide real-time feedback on sales techniques, customer engagement, and product knowledge. * Hold bi-weekly 1:1 meetings with each ISR and I
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