Abbott
Healthcare
ManagerUSFieldService
“Manager US Field Service at Abbott. Skills: Field Service Management, Digital Health Solutions, Customer Relationship Management. Implement and maintain the effectiveness of the Quality. Support electronic health record integration and digital solutions”
What You'll Achieve.
Foundation for a smooth implementation and long term customer satisfaction
Industry & Context.
Analytical skills; Problem solving
50 % travel
What They're Looking For.
Must Have
Bachelor's Degree, Minimum 5 years of an equivalent combination of education and work experience, IT Related background in Project Management, supporting digital healthcare solutions including EHR integration and cloud-based products, Experience installing or supporting mission critical software or infrastructure, analytical, communication, and interpersonal skills
Nice to Have
PMP Project Management certification preferred, EPIC experience and/or certification preferred, Expert knowledge of IT applications, infrastructure and impact on business in a hospital/healthcare setting is preferred
What You'll Do.
Implement and maintain the effectiveness of the Quality
Support electronic health record integration and digital solutions
Develop strategic planning and commercial input for connected
Monitor performance at healthcare practice and system levels
Build relationships and market share by supporting connected
Support commercial sales teams
Participate in customer symposiums and trade shows
Demonstrate proficiency and knowledge of Abbott Diabetes Care
Take on special projects
Lead and manage field-based Connected Health service team
Assist sales force with positioning digital health products
Determine customer needs
Develop account specific strategies
Create customer commitment to change
Build the value of ADC's digital solutions
Lead Connected Health Integration Executives
Formulate service sales
Proactively identify problems/obstacles
Bring problems to management attention with options for
Communicate with sales and support teams
Develop best practices
Motivate them to sell services
How You'll Work.
Team & Collaboration
Commercial sales teams; Sales and support teams
Communication Scope
Communication skills
Process & Methodology
Project Management
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