Manager,TranslationServices

The **Manager, Translation Services** manages the workflow of various documents needing processing, including those that require translations for local country locations. This role would Lead and optimize end‑to‑end translation workflows, ensuring timely and compliant processing of documents requiring translation across global country operations. This role would serve as the primary liaison between central functions and external translation partners and submit documents for translations with the translation vendor. In the event of a Merger or Acquisition, works with the team to develop and implement translation strategies ensuring records are translated appropriately based on regulatory, operational, and business‑use requirements. Act as the organization's subject matter expert for translation needs during audits and inspections. Leads translation efforts for audits or inspections such as record translations or contracting of interpreters. Oversee vendor, tracks progress and reports out status for document requests, escalating when necessary. Support strategic and operational special projects, applying translation expertise to enhance workflows, systems, and organizational readiness. Co-chair Translations Alliance (SME Group). May have management responsibilities depending on resourcing needs. **A typical day in this role looks like:** * Works with functional areas to determine which documents require translations * Manages the submission, workflow and receipt of documents and other materials with the translation service providers * Collaborates with functional areas to ensure translation requirements are properly documented and provided to service providers and collaborators, as needed. * Maintains, manages and tracks metrics that support the performance of the translation process and its status across all functions in scope. Escalates to management as necessary * Collect and report to management and the service provider all translation quality issues and track to