Company
ManagerTraining(PHL)
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager Training (PHL). Provide oversight of a customer service unit. Establish department policies and procedures”
What They're Looking For.
Must Have
5 years customer service experience
What You'll Do.
Provide oversight of a customer service unit
Establish department policies and procedures
Audit to monitor efficiency and compliance
Prepare specialized reports
Undertake special project work
Counsel direct reports
Evaluate performance of direct reports
Full Job Description
**Position Title:** Manager Training (PHL) **Shift:** **Job Description:** Under general guidance and mentoring, provides oversight of a customer service unit. Primary duties may include, but are not limited to: May be responsible for establishing department policies and procedures. Audits to monitor efficiency and compliance with policies; prepares specialized reports; may be assigned to special project work consistent with the role and dictated by the needs of the business. Hires, trains, coaches, counsels, and evaluates performance of direct reports. Requires BA/BS; 5 years in progressively complex customer service environment; or any combination of education and experience, which would provide an equivalent background.
Applying for this Manager Training (PHL) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about this company?
Real rants from real employees. Read before you apply.