Manulife
Financial Services
ManagerTraining&Development
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager Training & Development at Manulife. Skills: Learning and Development, Project Management, Stakeholder Management. Lead L&D program planning. Execute L&D programs”
Industry & Context.
What They're Looking For.
Must Have
5+ years L&D experience, 3-5 years project management, Experience designing learning content
Nice to Have
PMP Training and Certification, Articulate 360 knowledge, Certification in project management, Certification in learning design, L&D systems proficiency, Data analytics proficiency, Report building proficiency, Process automation proficiency, Experience supporting organization-wide initiatives, Experience supporting multi-site initiatives, Manage complex stakeholder relationships, Facilitation skills, Presentation skills
What You'll Do.
Lead L&D program planning
Evaluate L&D programs
Manage multiple projects
Mitigate project risks
Deliver programs on time
Support Director on strategic programs
Handle technical components
Coordinate with cross-functional partners
Facilitate capability-building sessions
Drive innovation in L&D processes
Drive innovation in L&D tools
Drive innovation in L&D technologies
How You'll Work.
Team & Collaboration
Collaborate with business; Collaborate with stakeholders; Coordinate with partners; Manage stakeholder relationships
Communication Scope
Presentation skills
Process & Methodology
Project Management framework, Documentation, PMP
Full Job Description
This role reports to the Director of Learning and Development and accountable for project and program managing, overseeing execution of L&D programs and initiatives, including collaborating with business, key stakeholders to execute functional learning and MBPS-wide initiatives. **Position Responsibilities:** * Lead end‑to‑end planning, execution, and evaluation of L&D programs and initiatives, ensuring alignment with functional and MBPS-wide capability priorities. * Manage multiple projects simultaneously, including timelines, stakeholder coordination, and risk mitigation, ensuring programs are delivered on time and to quality standards. * Support the Director of Learning & Development on strategic programs by handling technical components, managing workstreams, and coordinating with cross-functional partners. * Facilitate workshops or capability-building sessions (e.g., Project Management) to support organizational development goals. * Drive innovation in L&D processes, tools, and technologies to enhance learner experience and operational efficiency. **Required Qualifications:** * 5+ years of experience in Learning and Development, Training, Organizational Development or related fields * 3–5 years of experience managing end‑to‑end projects with strong background on Project Management framework and documentation * Proven experience design and developing learning content * PMP Training and Certification is a plus * Knowledge and expertise on Articulate 360 is a plus **Preferred Qualifications:** * Certification in project management or learning design * Strong technical proficiency in L&D systems, data analytics, report building, or process automation. * Experience supporting organization-wide or multi-site capability initiatives. * Ability to manage complex stakeholder relationships across functions and levels and manage multiple projects simultaneously * Strong facilitation, communication, and presentation skills. _**When you join our team:**_ * We’ll empower you
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