Amazon Data Services, Inc.
Project/Program/Product Management--Technical, Tech Infrastructure Prgrm Mgmt, Cloud Computing
Manager,TIPM,DeliveryOps,DataCenterPlanningandDelivery
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“Manager, TIPM, Delivery Ops, Data Center Planning and Delivery at Amazon Data Services, Inc.. Skills: Program management, Delivery operations, Data center planning. Lead CAR program management. Coordinate CAR executive approvals”
What You'll Achieve.
Deliver infrastructure capacity on time; Deliver infrastructure capacity at scale; Ensure timely and accurate execution; Drive standardization; Drive scalability; Ensure strategic alignment; Protect delivery timelines; Minimize operational disruption; Support operational efficiency; Support organizational growth; Enable team effectiveness; Enable onboarding excellence; Track key organizational goals; Ensure timely escalation of blockers; Ensure timely resolution of blockers
Industry & Context.
Process efficiencies; Reduce level of effort; Apply lessons learned; Risk mitigation; Issue triage; Escalation; Resolution
What They're Looking For.
Must Have
5+ years project management, 3+ years team management, 3+ years managing cross-functional programs, Experience with capital planning, Experience with headcount management, Experience with business operations, Demonstrated ability to develop scalable processes, Bachelor's degree in Business, Bachelor's degree in Engineering, Bachelor's degree in Operations
Nice to Have
Experience in data center planning, Experience in infrastructure planning, Experience in cloud capacity planning, Familiarity with CAR processes, Experience leveraging Generative AI, Analytical skills, Experience building business review mechanisms, Proven track record leading teams through ambiguity, MBA or advanced degree
What You'll Do.
Lead CAR program management
Coordinate CAR executive approvals
Own CAR regional program
Lead CAR supplemental support
Lead CAR reallocation support
Identify CAR process efficiencies
Reduce CAR level of effort
Apply CAR lessons learned
Drive CAR standardization
Drive CAR scalability
Lead Director-level goal review meetings
Coordinate cross-functionally with VP-level teams
Support headcount allocation
Partner with Finance during OP cycles
Coordinate headcount requests
Support headcount model development
Track Director-level metrics
Drive organizational visibility
Drive organizational accountability
Coordinate exemption requests
Protect delivery timelines
Minimize operational disruption
Lead DCBM program coordination
Manage DCBM customer feedback loops
Manage DCBM feature requests
Manage DCBM launch communications
Build Generative AI automation capabilities
Scale Generative AI automation capabilities
Own organizational knowledge management
Develop training programs
Deliver training programs
Lead continuous improvement initiatives
Establish knowledge management frameworks
Enable team effectiveness
Enable onboarding excellence
Lead technical infrastructure program delivery
Track AMER milestone delivery
Mitigate AMER delivery risks
Triage AMER delivery issues
Track key organizational goals
Track Incremental Capacity
Track On Time Delivery
Ensure timely escalation of blockers
Ensure timely resolution of blockers
Serve as primary accountability for AMER delivery performance
How You'll Work.
Team & Collaboration
Cross-functional teams; Senior stakeholder engagement; VP-level teams; Director-level metrics
Communication Scope
Executive coordination; Regional program ownership; Director-level goal review; VP-level coordination; Organizational visibility; Organizational accountability; Weekly Business Reviews; Quarterly Business Reviews; Monthly Business Review; Launch communications; Team effectiveness; Onboarding excellence; Milestone tracking; Risk mitigation; Issue triage; Organizational goals; Delivery performance metrics
Process & Methodology
Scope management, Schedule management, Budget management, Quality management, Risk management, Critical path management
Full Job Description
Amazon Web Services (AWS) is seeking an experienced and results-oriented Manager to lead the AMER Delivery Operations team within the Data Center Planning and Delivery organization. This role is responsible for driving end-to-end program management across a portfolio of high-visibility initiatives that directly impact AWS's ability to deliver infrastructure capacity on time and at scale across the Americas region. The ideal candidate is a strategic thinker and operational leader who thrives in ambiguous environments, earns trust across senior stakeholders, and consistently raises the bar on process excellence, organizational accountability, and team development. Key job responsibilities CAR Program Management: Lead end-to-end Capital Approval Request (CAR) program management, including executive coordination and regional program ownership across Delivery, Energy/Water, and Real Estate workstreams. Lead supplemental and reallocation support activities, ensuring timely and accurate execution across program cycles. Continuously identify process efficiencies, reduce level of effort, and apply lessons learned to drive standardization and scalability across the CAR program. Core Business Operations Lead Director-level goal review meetings and coordinate cross-functionally with VP-level teams to ensure strategic alignment across the organization. Support the headcount allocation through training delivery and PID distribution. Partner with Finance during Operating Plan (OP) cycles to coordinate headcount requests, support headcount model development, and track Director-level metrics. Drive organizational visibility and accountability through Weekly Business Reviews (WBRs), Quarterly Business Reviews (QBRs), and regional Monthly Business Review (MBR) support. Coordinate exemption requests around critical business dates to protect delivery timelines and minimize operational disruption. DCBM STO / Generative AI Lead their team to drive Data Center Build Manager (DCBM) program
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