Mastercard

Manager,Territory&IncentivesOperations

Lisbon, Portugal FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Manager, Territory & Incentives Operations at Mastercard. Skills: Territory & Incentives Operations, global sales incentives, plan design, data transformation, systems implementation, operations, territory structure, crediting logic, customer assignments, territory development. Development of the regional, generalist, specialist, and overlay assignments, ensuring clear coverage, non-duplication, and consistent global standards.. Territory coverage alignment to customer lifecycle stages (acquire,”

What You'll Achieve.

modernizing how we reward performance; scale our selling motions; evolve pipeline performance; support sustained growth; improving transparency, governance, and operational efficiency; support sales growth; ensuring clear coverage, non-duplication, and consistent global standards; ensuring appropriate role engagement and handoffs; Ensure completeness and accuracy of territory, account, and assignment data in the system of record; support crediting, forecasting, and reporting integrity; inform optimal role-to-customer alignment and coverage models; minimize coverage gaps; support annual planning, in-year changes, and downstream impacts to quotas and incentives

Industry & Context.

Problems you'll solve

structured problem solver; Ability to translate insights into actionable plans

Eligibility Requirements

Abide by Mastercard’s security policies, Ensure the confidentiality and integrity of the information being, Report any suspected information security violation or breach, Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

What They're Looking For.

Must Have

Experience in designing and operating standardized program frameworks and governance structures, Ability to translate insights into actionable plans, business acumen and commercial awareness, Strategic and collaborative work approach across various business lines, functions, and regions, Excellent managerial, interpersonal, written, and verbal communication skills

What You'll Do.

Development of the regional

and overlay assignments

ensuring clear coverage

and consistent global standards.

Territory coverage alignment to customer lifecycle stages (acquire

expand) ensuring appropriate role engagement and handoffs.

Ensure completeness and accuracy of territory

and assignment data in the system of record

including data quality controls and change management.

Partnership with the SAP ICM team to ensure alignment on data integration

and downstream alignment with compensation plans and reporting.

Ensure territories and coverage align to franchise

and finance customer hierarchies to support crediting

and reporting integrity.

Analyze average revenue size

and ROI by role and segment to inform optimal role-to-customer alignment and coverage models.

Regularly identify and deploy unassigned or orphaned customers to appropriate sellers on a defined cadence to minimize coverage gaps.

and Sales Enablement across Core and CNPF and Global Sales Excellence to support annual planning

and downstream impacts to quotas and incentives.

How You'll Work.

Team & Collaboration

Cross-functional responsibilities include collaboration and impact analysis with sales incentives, reporting and process improvements underpinned by business insights and analytics.; Collaboration and impact analysis with sales incentives, reporting and process improvements underpinned by business insights and analytics.; Partnership with the SAP ICM team to ensure alignment on data integration, versioning, approvals, and downstream alignment with compensation plans and reporting.; Partner with Sales, Finance, Incentives, and Sales Enablement across Core and CNPF and Global Sales Excellence to support annual planning, in-year changes, and downstream impacts to quotas and incentives.; Strategic and collaborative work approach across various business lines, functions, and regions

Communication Scope

Excellent managerial, interpersonal, written, and verbal communication skills

Full Job Description

**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Manager, Territory & Incentives Operations ### Overview: Mastercard is investing in a transformation of our global sales incentives across plan design, data transformation, systems implementation and operations. This transformation is a critical step in modernizing how we reward performance, scale our selling motions, evolve pipeline performance and support sustained growth. This initiative upgrades sales incentives across the enterprise to market‑benchmarked, globally aligned programs, while significantly improving transparency, governance, and operational efficiency. We seek a self-motivated, structured problem solver with a strategic mindset and the ability to establish strong relationships both internally and externally. This role offers broad exposure to P&C, Sales, and finance innovation, in support of sales growth within a highly collaborative team. The Manager, Territory & Incentives Operations will play a key role in the transformation and subsequent operations for the enterprise sales incentives territory structure and crediting logic. This includes developing and implementing globalized frameworks and practices for customer assignments and strategic territory development across our global business lines, verticals and their regional partners. Cross-functional responsibilities include collaboration and impact analysis with sales incentives, reporting and process improvements underpinned by business insights and analytics. Rol

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