Manager,TechnologyAccountManagement

**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Manager, Technology Account Management ### Overview: • Responsible for all aspects of the technology and operational relationship with the customer. • Establishes working relationships with internal delivery teams, customer support teams and customer contacts • Helps identify business opportunities through understanding of the customer’s technology infrastructure. Responsibilities: • Partners with customers to conduct quarterly operational reviews. • Supports the product delivery process by developing delivery process maps and by completing assigned tasks for the delivery process. • Contributes to the delivery of integrated solutions that address customer needs. • Supports Technology Account Management teams, internal partners and key stakeholders to provide support in the market. • Researches and delivers solutions for complex problems and responds to inquiries on products and tools for internal and customers. • Analyzes data from product delivery projects and reports on performance relative to success metrics. • Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs. • Develops and maintains strong working relationships, with partners in other business functions to complete deliver and customer support tasks. All About You: • Presentation skills • Data driven • Demonstrates ability in Technology Account Management, in addition to general competency across disciplines • Uses know