Workday

Manager,TechnicalSupportDelivery-CoreHCM

$245–355k ~AI est. Warsaw, Masovian Voivodeship, Poland FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Manager, Technical Support Delivery - Core HCM at Workday. Skills: Technical support delivery, Team leadership, Customer support. Lead a team providing technical support. Provide technical support to customers”

What You'll Achieve.

Obtain expedited outcomes

Industry & Context.

Problems you'll solve

Problem solving; Troubleshooting

What They're Looking For.

Must Have

4+ years leading technical team, 6+ years customer support engineering experience, Provide technical support for software and environment issues for enterprise software applications

Nice to Have

Prior experience with HCM, Prior experience with enterprise software applications

What You'll Do.

Lead a team providing technical support

Provide technical support to customers

Provide technical support to consultants

Direct Engineering teams diagnosing issues

Direct Engineering teams troubleshooting issues

Collaborate with multiple stakeholders through resolution

How You'll Work.

Team & Collaboration

Collaborate with customers; Build relationships with customers; Engage across corporate functions; Coordinate multiple teams

Full Job Description

**Your work days are brighter here.** We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. **About the Team** It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day: One of our core values is fun. Our global support team works closely with product management, development and quality assurance teams to ensure we're providing our customers with an outstanding experience. Our roles are fast-paced and focus on analyzing challenging problems and coming up with solutions to a variety of operational critical issues, all while working to our customers' timelines! **About the Role** As a Technical Support Delivery Analyst Manager, y

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