Manager,TechnicalAdvertisingSolutionsAPAC

## Description We're looking for a Manager, Technical Advertising Solutions to lead a team responsible for ensuring the successful delivery of advertising campaigns across Spotify's Ads business. You'll partner closely with Sales, Product, Engineering, buyers, and DSP partners to solve complex technical challenges across our Programmatic and Direct advertising products, improve campaign performance, and help scale a world-class advertising platform. The Manager, Technical Advertising Solutions will serve as the operational and technical lead for their regional team — driving quality, optimizing campaign delivery, and fostering strong partnerships with internal and external stakeholders. This role works in close coordination with our offshore support teams and reports to the Head of Global Advertising Solutions (Programmatic & Direct). ## What You'll Do Lead and manage a regional team of troubleshooting and QA professionals focused on programmatic and direct advertising campaigns Partner with Product and Sales Training teams to support new product launches, identify skill gaps, and build scalable training programs and operational documentation. Work cross-functionally with Sales, Product, and Engineering teams to optimize digital advertising campaign delivery and resolve technical issues Partner with buyers and DSP partners to troubleshoot and resolve campaign delivery challenges Lead collaboration with global support teams to deliver high-quality campaign operations and consistent customer outcomes Own the regional ticket-based support workflow, maintaining quality and SLA standards across the team Drive structured QA processes and develop best practices for programmatic and direct ad campaign troubleshooting Serve as a regional escalation point for complex technical issues impacting ad delivery and campaign performance Identify recurring campaign and platform issues and partner with Product, Engineering, and Ad Product Quality teams to drive long-term solutions. ##