Company
Media
Manager,TechnicalAdvertisingSolutions-Americas
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager, Technical Advertising Solutions - Americas. Skills: Advertising campaign delivery, Technical troubleshooting, Team leadership. Lead and manage regional team. Partner with Product and Sales Training teams”
What You'll Achieve.
Improve campaign performance; Scale advertising platform; Ensure successful delivery; Optimize campaign delivery; Foster partnerships; Deliver high-quality operations; Deliver consistent outcomes
Industry & Context.
Troubleshooting; Problem solving
What They're Looking For.
Must Have
5+ years digital advertising, 3+ years programmatic advertising, Experience leading teams, Experience building cross-functional relationships, Technical knowledge of digital ads ecosystem, Experience working on ticket-based support system, Customer service experience, Client-facing experience
Nice to Have
Experience partnering with globally distributed support teams, DSP experience, Experience in Ad Operations at a Publisher, SSP, and/or DSP
What You'll Do.
Lead and manage regional team
Partner with Product and Sales Training teams
Support new product launches
Build scalable training programs
Build operational documentation
Work cross-functionally with teams
Optimize digital advertising campaign delivery
Resolve technical issues
Partner with buyers and DSP partners
Troubleshoot campaign delivery challenges
Resolve campaign delivery challenges
Lead collaboration with global support teams
Deliver high-quality campaign operations
Deliver consistent customer outcomes
Own regional ticket-based support workflow
Maintain quality and SLA standards
Drive structured QA processes
Develop best practices for troubleshooting
Serve as regional escalation point
Identify recurring campaign issues
Identify platform issues
and Ad Product Quality
Drive long-term solutions
How You'll Work.
Team & Collaboration
Partner with Sales; Partner with Product; Partner with Engineering; Partner with buyers; Partner with DSP partners; Work with offshore support teams; Cross-functional teams
Process & Methodology
SLA standards
Full Job Description
## Description We're looking for a Manager, Technical Advertising Solutions to lead a team responsible for ensuring the successful delivery of advertising campaigns across Spotify's Ads business. You'll partner closely with Sales, Product, Engineering, buyers, and DSP partners to solve complex technical challenges across our Programmatic and Direct advertising products, improve campaign performance, and help scale a world-class advertising platform. The Manager, Technical Advertising Solutions will serve as the operational and technical lead for their regional team — driving quality, optimizing campaign delivery, and fostering strong partnerships with internal and external stakeholders. This role works in close coordination with our offshore support teams and reports to the Head of Global Advertising Solutions (Programmatic & Direct). ## What You'll Do Lead and manage a regional team of troubleshooting and QA professionals focused on programmatic and direct advertising campaigns Partner with Product and Sales Training teams to support new product launches, identify skill gaps, and build scalable training programs and operational documentation. Work cross-functionally with Sales, Product, and Engineering teams to optimize digital advertising campaign delivery and resolve technical issues Partner with buyers and DSP partners to troubleshoot and resolve campaign delivery challenges Lead collaboration with global support teams to deliver high-quality campaign operations and consistent customer outcomes Own the regional ticket-based support workflow, maintaining quality and SLA standards across the team Drive structured QA processes and develop best practices for programmatic and direct ad campaign troubleshooting Serve as a regional escalation point for complex technical issues impacting ad delivery and campaign performance Identify recurring campaign and platform issues and partner with Product, Engineering, and Ad Product Quality teams to drive long-term solutions. ##
Applying for this Manager, Technical Advertising Solutions - Americas role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about this company?
Real rants from real employees. Read before you apply.