Manager,StudentManagementSystem(BusinessAnalysis)

The Student and Academic Services Department (SASD) supports students throughout the academic lifecycle — from admission and enrolment through graduation and beyond. Working closely with schools, colleges, and autonomous institutes, SASD plays a key role in enabling a seamless and enriching student experience. Within SASD, the Student Management Systems (SMS) team oversees the platforms that support core academic and student services, including enrolment, academic administration, co-curricular activities, global mobility programmes, internships, and alumni engagement. The team is leading the rollout of a Next-Generation Student Management System, a major system modernisation initiative to strengthen processes and enhance student engagement with the University. We are seeking an experienced professional to play a key role in supporting system delivery, cross-system alignment, governance and continuous improvement across the student systems landscape. **The Role** Reporting to the Senior Assistant Director, Student Management Systems, you will work closely with business and IT stakeholders to translate requirements into system solutions and support the delivery and adoption of student systems. You will contribute across the system lifecycle, from requirements and implementation through to stabilisation and ongoing improvement, with a focus on ensuring consistency, alignment, and governance across interconnected student systems. This role is suitable for candidates with experience in business analysis or enterprise system implementation, who are comfortable operating in complex organisational environments and working across multiple stakeholders. **Key Responsibilities:** **Stakeholder Engagement & Requirements** * Engage stakeholders to gather, validate, and translate business requirements into functional specifications and supporting documentation. * Work closely with business users, IT teams, and project management partners to ensure requirements and solutions are w