Mindbody
SaaS
Manager,StrategicAccounts
Neural analysis suggests this role is
optimal for Senior candidates.
“Manager, Strategic Accounts at Mindbody. Skills: Strategic account management, People leadership, Revenue and retention goals. Lead retention and growth for existing strategic accounts. Deepen partnerships with top customers”
What You'll Achieve.
Own team revenue and retention goals; Improve account health, adoption, and growth; Increase overall utilization and long-term value
Industry & Context.
Analytical skills; Business judgment; Apply learnings to complex client situations
What They're Looking For.
Must Have
5+ years owning Enterprise or Strategic account relationships, including retention and growth outcomes, 3+ years of people leadership experience, analytical skills and business judgment, Proven ability to balance strategic planning with hands-on execution, Experience building relationships with senior business leaders, entrepreneurs, industry leaders, and studio owners, Ability to think analytically and apply learnings to complex client situations, Track record of evaluating and developing talent, building a high-performing team culture, Comfort with web technologies, CRM, and sales enablement
Nice to Have
fitness and beauty industry experience, SaaS experience strongly preferred
What You'll Do.
Lead retention and growth for existing strategic accounts
Deepen partnerships with top customers
Expand product adoption
Introduce new products and offerings
Set strategy for Strategic Accounts team
Own team revenue and retention goals
and lead programs for account health
Lead solution development addressing customer needs
Grow profitable sales volume within assigned accounts
Align to customer outcomes and strategic objectives
and validate customer needs
Strengthen executive relationships
Elevate Mindbody as a trusted partner
Expand relationships through additional products
Serve as a consistent point of contact for strategic customers
How You'll Work.
Team & Collaboration
Coordinate with internal partners to deliver solutions
Full Job Description
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play The Manager, Strategic Account Management leads retention and growth for Mindbody’s existing strategic accounts. You’ll shape how we deepen partnerships with our top customers, expand product adoption, and introduce new products and offerings that increase overall utilization and long-term value. Set the strategy for the Strategic Accounts team and own team revenue and retention goals Build, launch, and lead programs that improve account health, adoption, and growth across strategic accounts Lead solution development that addresses customer needs, coordinating the right internal partners to deliver Grow profitable sales volume within assigned accounts by aligning to customer outcomes and strategic objectives Proactively assess, clarify, and validate customer needs through ongoing, structured engagement Strengthen executive relationships and elevate Mindbody as a trusted partner, not just a vendor Expand relationships through additional products and offerings, guiding the end-to-end approach and process Serve as a consistent point of contact for strategic customers, ensuring clear communication and follow-through Experience You Bring 5+ years owning Enterpris
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