Manager,SoftwareEngineering(Back-endservices)

## Description About Outreach   Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.  ## Your Daily Adventures Will Include Hands-on technical depth - you still read code, review designs, and can pair with the on-call engineer during a production incident Lead, coach and mentor a team of up§ to 8 engineers; continue building a culture of growth, impact and trust Drive operational excellence - own SLOs and deliverability metrics, run a clean on-call rotation, and protect the right balance between KTLO/reliability work and new feature delivery Stay close to the technical detail - participate in design reviews, contribute to architecture decisions, drive down tech debt, and be able to answer detailed questions about your team's services and their failure modes Own career development for your engineers - build deliberate growth plans from junior through senior, and partner with your manager on developing staff+ ICs Co-own the backlog and roadmap with Product Management. Bring the technical voice to prioritization and make explicit trade-offs between customer needs, business goals and the long-term health of the system Collaborate cross-functionally - ECS sits at the seam where many things meet: the Email & Calendar Experiences team (frontend extensions), SRE, Security, and our Data Platform team are all daily partners ## Our Vision of You