University of Rochester
Healthcare
Manager,SocialWorkers
“Manager, Social Workers at University of Rochester. Skills: Social work management, eRecord systems, Staff training. Oversee SWPFS Manager duties. Collaborate with program Directors”
Industry & Context.
Independent decision making; Problem solving
After hour on-call rotation
What They're Looking For.
Must Have
Master's degree in Social Work, 5 years social work experience, Supervisory experience required, Licensed Master Social Worker upon hire
What You'll Do.
Oversee SWPFS Manager duties
Collaborate with program Directors
Ensure quality social work services
Develop interdisciplinary programs
Implement interdisciplinary programs
Evaluate interdisciplinary programs
Provide orientation to new staff
Provide education to new staff
Complete orientation tasks
Carry out administrative responsibilities
Carry out teaching responsibilities
Carry out advocacy responsibilities
Carry out consultation responsibilities
Facilitate eRecord trainings
Oversee eRecord opportunities
Educate inpatient staff on communication
Manage Vocera devices
Assign Vocera devices
Meet administrative quality standards
Meet excellence standards
Ensure efficient administrative operations
Ensure integrated administrative operations
Provide outstanding customer service
Provide outstanding communication
Provide outstanding attention to detail
Provide outstanding organization
Provide outstanding confidentiality
Make independent decisions
Handle complex issues
Resolve complex concerns
Oversee inpatient social work operations
Oversee inpatient social work systems
Set high standards of performance
Coach employees to success
Support department goals
Foster a work environment
Supervise social work employees
Ensure proper coverage
Collaborate with interdepartmental leadership
Resolve escalated patient issues
Speak with administrators
Speak with physicians
Ensure patient needs are met
Handle patient issues
Resolve visitor issues
Resolve family issues
Escalate situations to Patient Relations
Escalate situations to Public Safety
Escalate situations to senior leaders
Participate in on-call rotation
Assist staff with problem solving
Perform emergency protocols
Perform disaster protocols
Participate on interdisciplinary committees
Ensure social work participation
Conform to quality assurance standards
Conform to clinical policies
Conform to clinical procedures
Review voicemail setup
Assist with Box account setup
Orient to Orientation folder
Facilitate mandatory MyPath trainings
Review online policy and procedures
Create educational materials
Maintain educational materials
Provide preemployment information
Lead new eRecord builds
Build system smart phrases
Build system smart texts
Build system smart lists
Build note writer templates
Facilitate meetings with ISD eRecord trainer
Participate in ISD eRecord meetings
Provide oversight of computer based training
Host drop in sessions
Present broad changes to staff
Participate in divisional staff meetings
Seek feedback from staff
Create Tip Sheets for SW SharePoint
Execute trainings for SW Interns
How You'll Work.
Team & Collaboration
Interdepartmental leadership; Interdisciplinary committees; SW Advisory team; Executive team; Management team
Communication Scope
Executive presentations; Technical documentation
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