Aya Healthcare
Healthcare
Manager,SiteReliabilityEngineering
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager, Site Reliability Engineering at Aya Healthcare. Skills: Site Reliability Engineering, AIOps, Cloud operations, People management. Lead and grow SRE team. Mentor Site Reliability Engineers”
What You'll Achieve.
Eliminate toil; Advance performance; Own measurable business outcomes; Reduce MTTD; Reduce MTTR; Ensure confidence and ownership; Improve platform efficiency; Build stakeholder trust
Industry & Context.
Root cause analysis; Troubleshooting; Data-driven decision making
24/7 on-call escalation, Human-in-the-loop controls
What They're Looking For.
Must Have
10+ years SRE/DevOps/Platform Engineering, 4+ years people management, Ownership of reliability outcomes, 3+ years Azure production, Modern observability fluency, AI in operations experience, Incident command experience, Regulated-environment instinct, Executive-grade communication, Bachelor's degree or equivalent
Nice to Have
Cloudflare at edge, Terragrunt and Terraform, GitHub Actions, Kubernetes/AKS in production, ServiceNow for change, Okta / Entra ID, Chaos and resilience engineering, FinOps fluency, Agile delivery
What You'll Do.
Lead and grow SRE team
Mentor Site Reliability Engineers
Manage career development
Manage on-call rotation health
Set operating cadence
Build culture of learning
Build culture of ownership
Partner with DevSecOps
Partner with Security Engineering
Institutionalize blameless post-incident reviews
Ensure systemic fixes ship
Champion proactive reliability
Manage software release support
Manage 24/7 on-call escalation
Drive measurable reductions
Operationalize AI-assisted workflows
Pilot and scale agentic remediation
Evolve observability platform
Treat reliability as product
Drive platform unit economics
Communicate outcomes to stakeholders
Uphold HIPAA obligations
Uphold PHI obligations
Uphold security obligations
How You'll Work.
Team & Collaboration
DevSecOps; Security Engineering; DRE; FinOps; Platform leadership; Executive stakeholders; Product stakeholders; Customer-facing stakeholders
Communication Scope
Executive communication; Stakeholder communication
Process & Methodology
Agile, Scrum, Kanban, Quarterly planning, Continuous delivery
Full Job Description
Join Aya Healthcare, winner of multiple Top Workplace awards! We're looking for a highly experienced Manager, Site Reliability Engineering to lead the team behind one of healthcare's most relied-on workforce platforms. In this leadership role, you'll guide and grow a team of engineers driving product and platform reliability — ensuring an exceptional experience for the clinicians, clients, and internal teams who depend on us every day. You'll shape our reliability architecture, lead complex operational initiatives, and drive the adoption of AI-native operations (AIOps) and automation to eliminate toil and advance performance — owning measurable business outcomes across uptime, customer trust, and platform efficiency, and leading with the radical ownership Aya expects of every leader. Who We Are: We’re a $8+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform. At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians, and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem-solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally. Responsibilities: Lead and grow the SRE team Lead, mentor, and grow a team of high-performing Site Reliability Engineers
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