Aya Healthcare

Healthcare

Manager,SiteReliabilityEngineering

$230–255k Remote Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Manager, Site Reliability Engineering at Aya Healthcare. Skills: Site Reliability Engineering, AIOps, Cloud operations, People management. Lead and grow SRE team. Mentor Site Reliability Engineers”

What You'll Achieve.

Eliminate toil; Advance performance; Own measurable business outcomes; Reduce MTTD; Reduce MTTR; Ensure confidence and ownership; Improve platform efficiency; Build stakeholder trust

Industry & Context.

Healthcare
Problems you'll solve

Root cause analysis; Troubleshooting; Data-driven decision making

Eligibility Requirements

24/7 on-call escalation, Human-in-the-loop controls

What They're Looking For.

Must Have

10+ years SRE/DevOps/Platform Engineering, 4+ years people management, Ownership of reliability outcomes, 3+ years Azure production, Modern observability fluency, AI in operations experience, Incident command experience, Regulated-environment instinct, Executive-grade communication, Bachelor's degree or equivalent

Nice to Have

Cloudflare at edge, Terragrunt and Terraform, GitHub Actions, Kubernetes/AKS in production, ServiceNow for change, Okta / Entra ID, Chaos and resilience engineering, FinOps fluency, Agile delivery

What You'll Do.

Lead and grow SRE team

Mentor Site Reliability Engineers

Manage career development

Manage on-call rotation health

Set operating cadence

Build culture of learning

Build culture of ownership

Partner with DevSecOps

Partner with Security Engineering

Institutionalize blameless post-incident reviews

Ensure systemic fixes ship

Champion proactive reliability

Manage software release support

Manage 24/7 on-call escalation

Drive measurable reductions

Operationalize AI-assisted workflows

Pilot and scale agentic remediation

Evolve observability platform

Treat reliability as product

Drive platform unit economics

Communicate outcomes to stakeholders

Uphold HIPAA obligations

Uphold PHI obligations

Uphold security obligations

How You'll Work.

Team & Collaboration

DevSecOps; Security Engineering; DRE; FinOps; Platform leadership; Executive stakeholders; Product stakeholders; Customer-facing stakeholders

Communication Scope

Executive communication; Stakeholder communication

Process & Methodology

Agile, Scrum, Kanban, Quarterly planning, Continuous delivery

Full Job Description

Join Aya Healthcare, winner of multiple Top Workplace awards! We're looking for a highly experienced Manager, Site Reliability Engineering to lead the team behind one of healthcare's most relied-on workforce platforms. In this leadership role, you'll guide and grow a team of engineers driving product and platform reliability — ensuring an exceptional experience for the clinicians, clients, and internal teams who depend on us every day. You'll shape our reliability architecture, lead complex operational initiatives, and drive the adoption of AI-native operations (AIOps) and automation to eliminate toil and advance performance — owning measurable business outcomes across uptime, customer trust, and platform efficiency, and leading with the radical ownership Aya expects of every leader. Who We Are: We’re a $8+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform. At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians, and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem-solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally. Responsibilities: Lead and grow the SRE team Lead, mentor, and grow a team of high-performing Site Reliability Engineers

Free ATS check

Applying for this Manager, Site Reliability Engineering role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Aya Healthcare?

Real rants from real employees. Read before you apply.

Read Company Rants →