PwC
Not Applicable
ManagerServiceNow-Cloud&InfrastructureOperations
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager ServiceNow - Cloud & Infrastructure Operations at PwC. Skills: ServiceNow consulting, Cloud & Infrastructure Operations, leadership, project management, cloud platform initiatives, DevOps principles. analyse client needs. implement software solutions”
Industry & Context.
Ability to analyze and understand end‑to‑end system components, their interactions, and dependencies
What They're Looking For.
Must Have
Bachelor's degree in Computer & Information Science, Management Information Systems, or similar field, Minimum 5 years of relevant experience in cloud, infrastructure, or IT transformation roles
Nice to Have
Bachelor's degree or 6+ years of experience in infrastructure management and data center integrations, Experience leading cloud platform initiatives at enterprise scale, Demonstrated success in implementing digital transformation and automation initiatives, Understand the importance of have a correct information management, Knowledge of Information Security and Data Protection, Correct Information Security Management, accredited training preferred
What You'll Do.
implement software solutions
provide training and support for seamless integration and utilisation of business applications
optimise operational efficiency
develop and inspire others to deliver quality
manage performance to deliver on client expectations
identify opportunities that contribute to the success of the Firm
lead with integrity and authenticity
articulate purpose and values
embrace technology and innovation
analyse and identify the linkages and interactions between the component parts of an entire system
take ownership of projects
ensure successful planning
and completion of projects
partner with team leadership to ensure collective ownership of quality
develop skills outside comfort zone
use review of work as an opportunity to deepen expertise of team members
address conflicts or issues
engage in difficult conversations with clients
team members and other stakeholders
uphold and reinforce professional and technical standards
uphold and reinforce the Firm's code of conduct
uphold and reinforce independence requirements
maintain operational excellence
maintain high-quality client interactions
manage complex projects
achieve successful client outcomes
client-facing business development
relationship management
How You'll Work.
Team & Collaboration
partner with team leadership; collective ownership of quality, timelines, and deliverables; mentor others; use review of work as an opportunity to deepen expertise of team members; address conflicts or issues; engage in difficult conversations with clients, team members and other stakeholders
Communication Scope
excellent communication skills for engaging in complex conversations with clients and stakeholders
Process & Methodology
ownership of projects, planning, budgeting, execution, delivery, managing complex projects
Full Job Description
**Industry/Sector** Not Applicable **Specialism** Infrastructure Architecture **Management Level** Manager **Job Description & Summary** At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: * Analyse and identify the linkages and interactions between the component parts of an entire system. * Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. * Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. * Develop skills outside your comfort zone, and encourage others to do the same. * Effectively mentor others. * Use the review of work as an opportunity to deepen the expertise of te
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