Everpure
Data Storage
Manager,ServiceAccountManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager, Service Account Manager at Everpure. Skills: Customer Success, Service Account Management, Team Leadership. Lead and develop a team. Deliver Business Critical Services”
What You'll Achieve.
Strengthen cross-functional partnerships; Ensure customers realize measurable business value; Scale premium service delivery; Drive customer outcomes; Support business growth; Align service delivery with business priorities; Align service delivery with technical objectives; Align service delivery with long-term value realization; Increase engagement; Increase adoption; Increase retention; Increase business impact
Industry & Context.
Travel as needed
What They're Looking For.
Must Have
Leadership experience in advanced services, Experience building, developing, and scaling customer-facing teams, Experience partnering with peer leaders, Working knowledge of enterprise customer expectations, Experience in data management, protection, migration, analytics, AI/ML, business applications, or multicloud environments, Ability to build relationships with customers, partners, and internal stakeholders, Experience using change management, Experience with cross-functional collaboration, Executive presence, Written and verbal communication skills, Ability to influence, align, and build consensus, Experience leading complex teams, Driving performance across a broad regional scope, Relevant professional experience in technology, Bachelor's degree or equivalent relevant experience
Nice to Have
Services sales motions, Business acumen to support profitable growth, Modern data experience, AI/ML, Multicloud environments
What You'll Do.
Lead and develop a team
Deliver Business Critical Services
Partner with leadership
Execute regional strategy
Scale and develop the team
Build trusted relationships
Drive team performance
Ensure consistent delivery
Collaborate to design solutions
Evolve future service offerings
Forecast service demand
Align internal resource planning
Guide team in managing customer lifecycle
How You'll Work.
Team & Collaboration
Cross-functional partnerships; Customer Experience; Sales; Systems Engineering; Product; Advanced Services leadership; Peer leaders
Communication Scope
Written communication; Verbal communication
Full Job Description
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE The Manager, Service Account Manager leads a team responsible for delivering Business Critical Services for Everpure’s strategic accounts, with the role based in Singapore and supporting priorities across APJ. In this role, you will execute the Advanced Services strategy by guiding a high-performing team, strengthening cross-functional partnerships, and ensuring customers realize measurable business value from their data management investments. You will work closely with Advanced Services leadership and peers across Customer Experience, Sales, Systems Engineering, and Product to scale premium service delivery, drive customer outcomes, and support Everpure’s continued growth. WHAT YOU'LL DO Lead and develop a team of Service Account Manager, Resident Engineer and Service Account Engineer professionals responsible for delivering Business Critical Services to strategic customer accounts across the region Partner with Advanced Services leadership and peer leaders across Advanced Services and Customer Experience to execute regional strategy in alignment with Everpure’s broader business objectives Scale and develop the team to meet customer needs and support business growth, with a focus on enterprise-grade service delivery and customer outcomes Build trusted relationships with customers, partners, and internal stakeholders to align service delivery with business priorities, technical objectives, and long-term value realization Drive team performance, engagement, and productivity through coaching, empowerment, and ongoing development Ensure consistent, high-quality delivery of Busi
Applying for this Manager, Service Account Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Everpure?
Real rants from real employees. Read before you apply.