KOHO

Financial Services

Manager/SeniorManager,OperationalRisk&Controls

CA$110–140k KOHO (CAN) FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager/Senior Manager candidates.

The Brief

“Manager/Senior Manager, Operational Risk & Controls at KOHO. Skills: Operational risk, Controls testing, Risk management framework. Evolve operational risk management framework. Lead controls testing program development”

Industry & Context.

Financial Services
Problems you'll solve

Root cause analysis; Trend identification

What They're Looking For.

Must Have

7+ years operational risk, 7+ years controls testing, 7+ years internal audit, 7+ years compliance, Regulated fintech experience, Neobank experience, Direct-to-consumer financial institution experience

Nice to Have

CFA charterholder preferred, CPA preferred, FRM preferred

What You'll Do.

Evolve operational risk management framework

Lead controls testing program development

Identify emerging operational risks

Develop implementation strategies

Lead day-to-day operations of controls testing

Develop annual controls testing plan

Prepare testing status reports

Track remediation activities

Partner with business owners

Establish business process outsourcing

Develop quality assurance process

Oversee independent testing of controls

Support enterprise-wide risk assessments

Support risk event collection

Assist in root cause analysis

Assist in thematic reviews

Build working relationships

Partner with Compliance

Partner with Risk Management

Partner with Internal Audit

Identify AI opportunities

Leverage machine learning

Leverage data analytics

Support automated testing scripts

Support intelligent workflows

Support advanced reporting tools

Collaborate with Technology teams

Evaluate RegTech solutions

Stay current on industry trends

Stay current on regulatory developments

How You'll Work.

Team & Collaboration

First Line business partners; Compliance; Risk Management; Internal Audit; Technology teams

Communication Scope

Risk Committee reporting; Management review

Process & Methodology

Agile, Scrum

Full Job Description

ABOUT KOHO We’re on a mission to make financial services better for every Canadian. That means no hidden fees, no predatory interest rates - just financial products designed to help our users spend smart, save more, and build real wealth. We’re a performance organization with a strong heart: we care deeply about outcomes, and everything ties back to our mission - to financially empower a generation of Canadians. At KOHO, we’re not your average 9-5. We believe real impact comes from people who are trusted, empowered, and supported to do their best work - without sacrificing their lives to do it. We prioritize work-life integration, not just work-life balance. That means asynchronous collaboration, flexible hours, and a remote-first setup built around autonomy and high trust. KOHO is entering its next chapter - leaner, smarter, more AI-integrated. We’re building for impact, not bureaucracy. If you thrive in environments that value clarity, ownership, and bold thinking, you’ll fit right in. ABOUT THE ROLE We’re looking for a highly motivated Manager/Senior Manager, Operational Risk Management to join our Operational Risk Management (ORM) team. Reporting to the Director, ORM, this role will execute and enhance our risk assessment processes and drive the tactical delivery of the Second Line Controls Testing program. The ideal candidate will bring strong experience in controls testing and operational risk management, with a passion for leveraging AI, automation, and innovative technologies. WHAT YOU’LL BE DOING OPERATIONAL RISK LEADERSHIP - Evolve KOHO’s operational risk management framework and practices aligned with applicable OSFI Guidelines (E-21, B-10, E-13) and banking industry standards. - Lead end-to-end development and implementation of a Second Line Controls Testing program, including methodology, governance, and reporting standards. - Identify emerging operational risks and trends and develop implementation strategies. CONTROLS TESTING PROGRAM & EXECUTION - Lea

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