GitLab
DevSecOps
Manager,SecurityIncidentResponseTeam(USA)
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“Manager, Security Incident Response Team (USA) at GitLab. Skills: Security Incident Response, People Management, Incident Response Leadership, Technical Background, AI and Automation. Manage day-to-day team operations. Establish clear goals, performance expectations, and accountability”
What You'll Achieve.
Increase developer productivity; Improve operational efficiency; Reduce security and compliance risk; Accelerate digital transformation; Deliver quality results; Improve GitLab's security posture; Support a 'shift left' mindset
Industry & Context.
Solve complex problems; Make sound operational decisions under pressure; Prioritization under pressure; Ability to make sound operational decisions quickly; Guide the team on balancing what is urgent versus what is important
Availability during US West Coast business hours, Some after-hours and weekend coverage may be required, United States Citizen
What They're Looking For.
Must Have
Proven people management experience, Incident response leadership, Hands-on technical background, Customer-facing credibility, Proactive hunting and threat intelligence, AI and automation mindset, Platform familiarity, Prioritization under pressure, United States Citizen
Nice to Have
Candidates based on the West Coast are preferred, Experience responding to threats against a SaaS platform
What You'll Do.
Manage day-to-day team operations
Establish clear goals
performance expectations
Monitor progress and ensure timely delivery of quality results
Develop and coach incident responders
real-time advice on career development
Foster a culture of investigation excellence
Prioritize depth and accuracy of analysis
Proactively identify and fill talent gaps
Participate in hiring decisions
Drive engagement and retention
Recognize team member contributions
Address engagement risks early
Create an environment of open feedback and psychological safety
Cascade organizational context
Translate division and company-wide strategy into clear
actionable team goals
Keep team members informed in a timely manner
Implement and mature incident response processes
Build and improve runbooks
and team capabilities
Translate functional plans into tactical execution
Serve as an escalation point and incident commander for high-severity events
Model the standard for quality investigations
Coordinate effectively with peer SecOps teams
Resolve incidents and close defense gaps through actionable retrospective mitigations
Drive insights from alerts
and incidents to improve GitLab's security posture
Support a 'shift left' mindset
Consistently model and coach team members on GitLab's remote working best practices
async communication norms
and handbook-first culture
How You'll Work.
Team & Collaboration
Enable cross-functional collaboration; Coordinate effectively with peer SecOps teams, Legal, Customer Support, and Infrastructure; Collaborate with peer Security Operations teams; Work together in a cross-regional manner; Automation and processes to facilitate collaboration when resolving incidents, handovers, and general collaboration for project work
Communication Scope
Customer-facing credibility; Comfortable representing GitLab Security during customer escalations and high-visibility cybersecurity discussions; Async communication norms
Process & Methodology
Manage day-to-day team operations, Establish clear goals, performance expectations, and accountability, Monitor progress and ensure timely delivery of quality results, Implement and mature incident response processes, Build and improve runbooks, procedures, and team capabilities, Translate functional plans into tactical execution
Full Job Description
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An Overview of This Role We’re looking for a manager to lead the GitLab security incident response team (SIRT) in the Americas region. GitLab SIRT manages and investigates cybersecurity incidents across all GitLab operating environments and operates in a tierless SOC model. The team is responsible for threat hunting, alert triage, security investigations, deep-dive DFIR, and large-scale incident response, among other responsibilities. In this role, you will manage the day-to-day work of a team of incident response engineers - setting clear performance expectations, coaching their growth, and holding the team accountable for delivering
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