Manager,SalesforceOperations&Enablement

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. Execute daily surveillance activities by monitoring dashboards, identifying exceptions, and ensuring adherence to agreed SLA’s to minimize inefficiencies and mitigate reputational risk. Implement assigned projects and initiatives, track progress, and escalate risks as needed. Support process improvement by identifying inefficiencies and contributing to risk mitigation and compliance efforts. ## Qualifications Type of Qualification: First Degree Field of Study: Investment Banking Type of Qualification: First Degree Field of Study: Risk Management Qualification: RE5, Salesforce Ranger Experience Required 3-4 years experience In-depth experience in Client Services environment, Banking and asset management in South Africa Working knowledge of rules and regulations governing various operational functions Experience in financial services, particularly in operations or compliance or audit or risk management Experience in leading and implementing operations change enablement projects Knowledge of surveillance tools and systems, and relevant regulatory frameworks Familiarity with and knowledge of investment products and services ## Additional Information Behavioural Competencies: * Challenging Ideas * Checking Things * Convincing People * Developing Expertise * Documenting Facts * Embracing Change * Exploring Possibilities * Following Procedures * Interacting with People * Meeting Timescales * Taking