Mastercard
Manager,SalesIncentivesStrategy&ICM
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“Manager, Sales Incentives Strategy & ICM at Mastercard. Skills: Sales Incentives Strategy, ICM Operations, SAP SuccessFactors Incentive Management, Sales Compensation Programs, Territory & Quota Management. Support the alignment of Sales Incentives Strategy to operational excellence in deploying SAP SuccessFactors Incentive Management for the Global Sales Incentives Program.. Support the strategic direction, operational efficiency, and roadmap to deploy operations of the company's sales compensa”
What You'll Achieve.
Ensure accuracy and efficiency in SAP ICM Operations.; Ensure compliance with applicable policies and regulations.; Ensure audit readiness.; Ensure reliable interfaces across various systems.
Industry & Context.
Ability to analyze data availability for sales incentives plan design and risks in plan design and/or calculation methodology; Analyze and question availability of data and alignment to selling roles; Proven success drawing insights from data and reflecting them into solutions and strategies.
What They're Looking For.
Must Have
8–10+ years leading sales incentive management, territory and quota applications in a complex enterprise environment (SAP SuccessFactors, Anaplan, Varicent, etc. ), Proven delivery in operating Sales Performance Management capabilities, specifically ICM (incentive compensation) and territory/quota processes., Ability to analyze data availability for sales incentives plan design and risks in plan design and/or calculation methodology (e. g. split-crediting, generalist / specialist crediting, cut-in and acceleration methodologies)., understanding of compensation operations, governance, and controls for pay-impacting systems and calculations., Experience leading cross-functional programs with P&C, Sales Excellence, Finance, and IT, including global stakeholder management., Demonstrated capability in roadmap prioritization, and product/service operating models., Solid grasp of integrations, data architecture concepts, identity/access controls, and reporting/analytics patterns., Proven success drawing insights from data and reflecting them into solutions and strategies.
What You'll Do.
Support the alignment of Sales Incentives Strategy to operational excellence in deploying SAP SuccessFactors Incentive Management for the Global Sales Incentives Program.
Support the strategic direction
operational efficiency
and roadmap to deploy operations of the company's sales compensation
and variable pay programs.
Manage SAP ICM Operations: End-to-end administration
including system and sales plan configuration
data interface integration
and commission performance reporting capabilities to ensure accuracy and efficiency.
Manage the operating model for plan deployment across: intake
Ensure proper use of development
test and production environments.
Manage ICM plan design enablement
and go-live execution in partnership with Compensation/Total Rewards
and specifically the annual sales incentive and sales awards program configuration.
Support Territory & Quota system and data integration
and downstream alignment with compensation plans and reporting.
Configure repeatable plan constructs across the generalist / specialist sales compensation overlay design including: pay-curve configuration
crediting rules across territory and ICM
analyze and question availability of data and alignment to selling roles in partnership with sales comp design.
Manage data interfaces with potential acquisitions to support transition of sales incentive programs.
Manage ICM operations: incident management
change/release management
and performance SLAs.
Implement controls for pay-impacting processes (ICM): auditability
and segregation of duties.
Maintain configuration integrity
and knowledge management across modules and integrations.
Ensure compliance with applicable policies and regulations (privacy
including access controls
role-based permissions
Establish governance for compensation and quota cycles (calendar
and post-cycle retrospectives).
Partner with appropriate stakeholders to ensure reliable interfaces across Workday
Oracle and Hyperion Financials
How You'll Work.
Team & Collaboration
Partner with Compensation/Total Rewards, Sales Ops, Finance, and IT.; Lead cross-functional programs with P&C, Sales Excellence, Finance, and IT, including global stakeholder management.; Partner with appropriate stakeholders to ensure reliable interfaces across Workday, payroll, Oracle and Hyperion Financials, Salesforce, data lake/warehouse, and reporting tools.
Process & Methodology
Roadmap prioritization, Product/service operating models
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### Manager, Sales Incentives Strategy & ICM ### Overview The Manager, Sales Incentives Strategy & ICM will report to the Director, Strategy & ICM and will support the alignment of our Sales Incentives Strategy to operational excellence in deploying the SAP SuccessFactors Incentive Management for the Global Sales Incentives Program. The Manager will support: • The strategic direction, operational efficiency, and roadmap to deploy operations of the company's sales compensation, commissions, and variable pay programs. • SAP ICM Operations: End-to-end administration, including system and sales plan configuration, data interface integration, and commission performance reporting capabilities to ensure accuracy and efficiency. • The operating model for plan deployment across: intake, prioritization, backlog management, governance, and release cadence. Ensure proper use of development, test and production environments. • ICM plan design enablement, configuration, testing, and go-live execution in partnership with Compensation/Total Rewards, Sales Ops, and Finance; specifically the annual sales incentive and sales awards program configuration. • Support Territory & Quota system and data integration, versioning, approvals, and downstream alignment with compensation plans and reporting. • Configuration for repeatable plan constructs across the generalist / specialist sales compensation overlay design including: pay-curve configuration, crediting rul
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