ManagerRisk

Amazon's Financial Risk Mitigation (FRM) team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. We are looking for an elite People Manager to disrupt bad actor behaviors and generate insights to help us understand where bad actors are prioritizing their efforts. You will be responsible for managing a team of Individual Contributors that holistically review accounts for fraudulent or counterfeit abuse, deep dive supply chains and verify seller identities in-person. In addition to being responsible for achieving and exceeding team’s defined metrics through rigorous performance management, you will be expected to participate in strategic planning and project road mapping activities of the team. You will help drive intelligence initiatives targeting new and emerging fraud threats to Amazon and handle complex escalations. You will collaborate with multiple global teams on our roadmap and leverage the existing mechanisms, or create new ones to reach our goals. You will act as an advocate on behalf of the team to prioritize the work with stakeholders. You will be working in a fast-paced environment where every day brings new challenges and new opportunities. You should have excellent communication skills and be able to work with various stakeholders to identify issues, analyze root causes, and drive for improvement. Key job responsibilities • Manage a team of of Individual Contributors • Manage and respond to senior leadership escalations through well-structured presentations and documentation, providing clear, actionable solutions while maintaining exceptional attention to detail and ensuring alignment with organizational objectives • Build and maintain strong partnerships with cross-functional stakeholders to strengthen risk management practices across the organization • Manage individual and team performance expectations and goals, monitoring real time service levels and schedule adherence, and holdi