Rmit
Manager,ResearchTrainingServices
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Manager, Research Training Services at Rmit. Skills: people leader, operational excellence, continuous improvement, stakeholder-focused services, leading teams through change, strategic oversight, operational detail, relationship builder, engaging with senior stakeholders, fostering productive partnerships. managing high-performing service delivery teams. delivering high-quality, stakeholder-focused services”
What You'll Achieve.
delivering on organisational objectives; support outstanding outcomes for stakeholders
Industry & Context.
High-level strategic thinking, problem solving and analytical skills; problem solving
Appointment to this position is subject to passing a Working with Children and National Police Check., All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence., Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks.
What They're Looking For.
Must Have
Demonstrated experience in leading and managing high-performing, customer stakeholder-focused teams which deliver services to a range of clients individuals, within a graduate research or the University sector setting, High-level strategic thinking, problem solving and analytical skills with an ability to understand issues at both a broad strategic level and at a detailed operational level., High-level experience in planning, leading and driving change with accountability for delivering on organisational objectives, developing creative solutions and practical implementation strategies, in a challenging and dynamic environment., relationship-building and negotiation skills with the ability to work effectively across multiple levels and functions and with external parties., Excellent oral and written communication skills including the ability to develop and present sound and compelling business cases, proposals and analytical reports to a variety of different audiences., Highly motivated, stakeholder-focused and pro-active with highly developed organisational and time management skills and the ability to handle various and multiple functions simultaneously and under pressure., Demonstrated history of behaviour aligned to the RMIT values, leadership capabilities and professional capability framework.
What You'll Do.
managing high-performing service delivery teams
delivering high-quality
stakeholder-focused services
leading teams through change
manage complex processes accurately
and in accordance with policy and regulatory requirements
balance strategic oversight with operational detail
drive service improvements
manage competing priorities
support outstanding outcomes for stakeholders
engaging with senior stakeholders across a diverse organisation
fostering productive partnerships across academic
and external networks
providing trusted advice
interpret complex information and translate it into practical and effective solutions
motivate and develop teams
champion service excellence
contribute positively to an inclusive and collaborative culture
How You'll Work.
Team & Collaboration
collaborative and strategic people leader; fostering productive partnerships across academic, professional, and external networks; work effectively across multiple levels and functions and with external parties
Communication Scope
Excellent oral and written communication skills; ability to develop and present sound and compelling business cases, proposals and analytical reports to a variety of different audiences
Process & Methodology
planning, leading and driving change with accountability for delivering on organisational objectives, developing creative solutions and practical implementation strategies
Full Job Description
## Overview: * **Full-time, Continuing position** * **Salary Level HEW 9 ($135,978 - $145,693) + 17% Superannuation and Flexible Working Arrangements** * **Based at the Melbourne CBD campus, and hybrid ways of working** **About You** You are a collaborative and strategic people leader with demonstrated experience managing high-performing service delivery teams within a complex and fast-paced environment. Passionate about operational excellence and continuous improvement, you thrive on delivering high-quality, stakeholder-focused services while leading teams through change with clarity and purpose. You bring strong experience in graduate research or a related operational function, with the ability to manage complex processes accurately, efficiently, and in accordance with policy and regulatory requirements. Your ability to balance strategic oversight with operational detail enables you to drive service improvements, manage competing priorities, and support outstanding outcomes for stakeholders. An excellent communicator and relationship builder, you are confident engaging with senior stakeholders across a diverse organisation and fostering productive partnerships across academic, professional, and external networks. You are skilled in influencing, problem solving, and providing trusted advice, with the ability to interpret complex information and translate it into practical and effective solutions. Most importantly, you are a values-driven leader who motivates and develops teams, champions service excellence, and contributes positively to an inclusive and collaborative culture. To be successful in this position, you’ll have as a minimum: * Demonstrated experience in leading and managing high-performing, customer stakeholder-focused teams which deliver services to a range of clients individuals, within a graduate research or the University sector setting * High-level strategic thinking, problem solving and analytical skills with an ability to understand issues at both
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