Manager,Relationship,Flexipay

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you. To grow and retain client relationships as per allocated FlexiPay segment/sector portfolio (e.g., Agribusiness, Public Sector; and Consumer). To execute on the offering, related toolbox(es), initiatives and activities aimed at optimising both client experience and profitability for the bank. * Deliver revenue and portfolio growth targets in line with approved budgets by effectively converting leads generated through Business Banking, Personal Banking, Corporate and Investment Banking, and other business units. * Identify and develop new business opportunities through direct customer engagement, joint sales calls, and field visits with relationship and sales teams. Build and maintain a robust sales pipeline through direct prospecting and collaboration with Relationship Managers, Business Bankers, Digital Banking teams, and other stakeholders. * Manage the end-to-end sales cycle including prospecting, acquisition, onboarding, activation, and retention of Non -SBU merchants. * Monitor platform performance, conduct root cause analysis of operational challenges, and implement corrective measures to improve customer adoption and utilization. * Work closely with Relationship Managers, Merchant Solutions Service Consultants, Product Teams, Operations, IT, and Marketing teams to drive customer acquisition and retention ## Qualifications * First Degree Business Commerce, Finance and Accounting or rela