Point72

Financial Services

Manager,RealTimeCommunications

$250–300k New York, New York, United States; Stamford, Connecticut, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Manager, Real Time Communications at Point72. Skills: Real-time communications, Trader voice systems, Cloud telephony. Define global strategy. Lead global roadmap”

What You'll Achieve.

Deliver low-latency platforms; Deliver high-availability platforms; Deliver measurable business impact; Deliver operational excellence; Ensure resilient services; Ensure auditable services; Improve availability; Improve latency; Improve user experience

Industry & Context.

Financial Services
Eligibility Requirements

After-hours support, Major deployments

What They're Looking For.

Must Have

Bachelor's degree or equivalent, 10+ years experience, Hands-on experience implementing platforms, Proven experience managing vendor relationships, Technical expertise in voice networking, Program management skills, Stakeholder engagement skills, Written communication skills, Verbal communication skills, Availability for after-hours support, Availability for major deployments

Nice to Have

Cloud telephony at enterprise scale

What You'll Do.

Define global strategy

Build enterprise platforms

Scale enterprise platforms

Lead cross-functional team

Deliver continuous improvement

Execute end-to-end migrations

Plan cloud migrations

Cutover cloud migrations

Optimize cloud deployments

Partner with trading desks

Translate business requirements

Manage vendor relationships

Drive vendor accountability

Ensure enterprise integration

Set performance metrics

Deliver measurable improvements

How You'll Work.

Team & Collaboration

Cross-functional team; Trading desks; Business leaders; Security teams

Communication Scope

Written communication; Verbal communication

Process & Methodology

Program management, Agile methodologies

Full Job Description

A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU'LL DO Define and lead the global real-time communications strategy and roadmap to support the firm’s trading, research, and collaboration needs Build and scale enterprise-grade trader voice and trading-floor communications platforms that deliver low-latency, high-availability, and measurable business impact Lead, recruit, and mentor a large, cross-functional team of engineers, operators, and product managers to deliver continuous improvement and operational excellence Design and execute end-to-end migrations to cloud telephony and contact center platforms, including planning, cutover, and post-deployment optimization Partner with trading desks, business leaders, and security teams to translate business requirements into resilient, auditable communications services and service-level agreements Manage relationships with major vendors and service providers, negotiating contracts and driving vendor accountability for delivery and support Drive operational readiness through

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