CTA

Logistics

Manager,RailCarAppearance

$111k+ Jan 10, 2026 FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Manager, Rail Car Appearance at CTA. Skills: Rail car appearance, Fleet maintenance, Operational oversight. Prepare analyses and summary reports. Provide management information”

What You'll Achieve.

Achieve service levels; Achieve quality results; Maintain quality standards of cleanliness; Increase quality without increase in manpower

Industry & Context.

Logistics
Problems you'll solve

Anticipate potential problems; Develop plans for resolution; Investigate complaints; Respond to complaints; Troubleshooting

Eligibility Requirements

On-call 24/7, Available for emergency calls, Live within CTA service area, Move materials up to 75 pounds, Negotiate track conditions, Negotiate ballast conditions, Negotiate footwalk conditions, Work excessive hours, Work up to two weeks duration, Exposed to solvents and solutions, Remain stationary for extended periods, Operate computer, Operate office productivity machinery

What They're Looking For.

Must Have

High school diploma required, Valid driver's license, Pass current Rail Safety Training certification

Nice to Have

Continued secondary education a plus, Car Servicer experience preferred, Applicable vehicle maintenance experience preferred, Facility maintenance experience preferred, Janitorial related experience preferred, Supervising large workforce experience preferred, Union environment experience preferred, Working knowledge of collective bargaining agreements a plus, Knowledge of union contract provisions a plus, Microsoft Word skills preferred, Microsoft Excel skills preferred, Microsoft PowerPoint skills preferred

What You'll Do.

Prepare analyses and summary reports

Provide management information

Determine if section quality is within standards

Determine if production is within standards

Visually survey rail cars

Determine if vehicle should be pulled

Determine if vehicle meets standards

Adjust cleaning schedule

Investigate complaints

Respond to complaints

Evaluate improvements in work procedures

Recommend improvements in work methods

Conduct disciplinary interviews

Conduct investigations

Maintain ongoing dialogue with labor representatives

Forecast material needs

Forecast personnel needs

Interface with responsible CTA departments

Ensure staffing requirements are met

Ensure material requirements are met

Ensure training requirements are met

Recommend educational training

Recommend technical training

Participate in planning sessions

Determine if competing interests are served

Participate in planning rail car appearance systems

Participate in planning rail car appearance equipment

Participate in planning rail car appearance facilities

Contribute to program development

Contribute to policy development

Contribute to goal development

Contribute to objective development

Represent the department

Represent the company

Monitor staff performance

Evaluate staff performance

Review personnel actions

Recommend personnel actions

How You'll Work.

Team & Collaboration

Interface with CTA departments; Planning sessions with transportation; Planning sessions with maintenance; Dialogue with labor representatives

Communication Scope

Verbal communication; Written communication

Process & Methodology

Program planning, Program development

Full Job Description

SALARY $110,872.59040 POSITION SUMMARY Front line management ensuring cleanliness of CTA’s fleet of rail cars.   Plans and coordinates the implementation of Rail Car Appearance programs and activities to ensure service levels and quality results are achieved.   Maintains quality standards of cleanliness for our customers in the areas of terminal platforms, rail yards, terminal routes and campaign activities. PRIMARY RESPONSIBILITIES •            Prepares analyses and summary reports to provide management information regarding service forecast/actual levels, quality and individual staff accountability of rail car appearance programs.   •            Conducts site audits to determine if section quality and production are within standards. Visually surveys rail cars in yard and line of road to determine if vehicle should be pulled for immediate service or meets appropriate standards to remain in scheduled cleaning cycle.   Adjusts cleaning schedule as appropriate. Investigates and responds to complaints from internal and external customers. •            Evaluates and recommends improvements in work procedures and methods related to department programs.   Conducts disciplinary interviews and investigations regarding attendance and work performance.   Maintains ongoing dialogue with labor representatives on topics of joint concern. •            Forecasts material and personnel needs and interfaces with responsible CTA departments such as Engineering, Personnel, Purchasing and Training to ensure that staffing, material and training requirements are met in a timely manner. Recommends educational/technical training for management staff. •            Participates in planning sessions with transportation and maintenance to determine if competing interests are being served. •            Actively participates in planning the design, development and enhancement of rail car appearance systems, equipment and facilities.   Contributes to the development of programs, policies, goals

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