Tealium
Customer Data Platforms (CDP)
Manager,QualityAssurance
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“Manager, Quality Assurance at Tealium. Skills: Quality Assurance Management, Automation Strategy, AI in Testing, SaaS Quality Engineering, Team Leadership. Lead, mentor, and grow a team of QA engineers. Define and execute a modern quality strategy”
Industry & Context.
surface risk earlier; increase engineering leverage; identify risk, bottlenecks, and trends; identify quality risks, usability gaps, and reliability concerns
What They're Looking For.
Must Have
7+ years of experience in software quality, 2+ years in a leadership or management role, Proven experience building or transforming QA and automation teams in a modern SaaS environment, understanding of automation-first testing strategies, modern testing frameworks, and CI/CD pipelines, Experience testing API-driven, backend, and cloud-native systems, Hands-on experience with AI-assisted testing, intelligent automation, or applying AI/ML tools to improve test coverage, defect detection, or quality analysis, A mindset that views AI as a force multiplier for quality teams, not a novelty or side experiment, Familiarity with Agile and DevOps practices, including shift-left testing and shared quality ownership, A technical foundation with the ability to collaborate deeply with engineers, architects, and platform teams, Experience driving quality improvements in complex, distributed systems, Excellent communication and stakeholder management skills, with the ability to influence without relying on authority, A data-driven, outcome-oriented mindset, focused on measurable improvements in reliability, speed, and customer experience, A clear bias toward raising the bar, addressing performance gaps directly, and building teams that continuously improve
Nice to Have
AI-forward candidate
What You'll Do.
and grow a team of QA engineers
Define and execute a modern quality strategy
Actively incorporate AI-driven approaches into testing
and defect prevention
Drive automation-first practices across web
Establish and evolve data-driven quality metrics
Champion shift-left testing
and shared ownership of quality
Improve test environments
and the scalability of testing infrastructure
Proactively identify quality risks
and reliability concerns
Continuously assess and modernize tools
How You'll Work.
Team & Collaboration
Partner closely with Engineering and Product leaders to embed quality throughout the software development lifecycle; Collaborate with DevOps to improve release processes, observability, and production readiness; Collaborate deeply with engineers, architects, and platform teams
Communication Scope
Excellent communication and stakeholder management skills; ability to influence without relying on authority
Full Job Description
**_When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate._** **WHO WE ARE** Tealium is the trusted leader in real-time **Customer Data Platforms (CDP)** , helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in **enabling enterprise AI strategies**. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale. More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale. Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these. We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect. With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation. Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include: * A Leader in the 2025 Gartner® Magic Quadrant™ for Customer Data Platforms * 2025 TrustRadius Award Winner: Buyer’s Choice * 2024 Invoca Partner Collaboration Award * 2024 G2 Leader in Tag Management & Enterprise Data Governance * Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024) * Named on Dest
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