Little Caesars
food
Manager,QualityAssurance
Neural analysis suggests this role is
optimal for Mid candidates.
“Manager, Quality Assurance at Little Caesars. Skills: quality assurance, food safety, process management, vendor management. Lead and manage quality assurance programs. Develop inspection, testing, and quality control procedures”
What You'll Achieve.
ensure product safety and quality; track quality metrics
Industry & Context.
problem-solving; decision-making; resolve conflicting points of view; problem resolution
Ability to travel up to 30% of the time, adhere to the company corporate travel policy
What They're Looking For.
Must Have
Bachelor’s degree in food science, Biology, Chemistry or related discipline, Minimum of five (5) years quality assurance experience in the food industry, total of seven (7) years total quality assurance experience, Knowledge of the food industry manufacturing practices, familiar governmental regulations, OSHA lab standards, Good Manufacturing Practices as defined by the FDA, Ability to communicate effectively with franchisees, vendors and other departments, Evidence of the ability to establish, document, update and track quality metrics, Experience in a previous position requiring accuracy, attention to detail and documentation of issues, resolutions and policy changes, Excellent problem-solving and decision-making skills, Good interpersonal skills and ability to resolve conflicting points of view, Demonstrated ability to manage multiple, complex projects and initiatives simultaneously with a results-oriented approach, Computer proficiency (Microsoft Office, database, Internet and documentation software required), Sensory abilities for product evaluation
Nice to Have
HACCP certification, foodservice sanitation certification, Experience with lab analysis and testing on products used in the pizza business
What You'll Do.
Lead and manage quality assurance programs
and quality control procedures
Design quality training programs
Investigate customer complaint issues
Facilitate quality audits
Create and implement updated policies
procedures and programs
Identify and resolve supplier food safety and quality issues
Provide technical support
Act as liaison with quality control function
Manage critical food lines
Implement new laboratory procedures and instrumentation
Assist International department with manufacturing and problem resolution
Communicate with staff
other departments and suppliers
Responsible for direct involvement in corporate product recalls and retrievals
Maintain approved manufacturer list for regional vendors
Perform other duties as requested by Supervisor
How You'll Work.
Team & Collaboration
Communicate with staff, other departments and suppliers; Act in a liaison role with the quality control function; Assist leadership in policy creation for vendors; Communicate complex technical data to a variety of audiences
Communication Scope
communicate effectively with franchisees, vendors and other departments; communicating complex technical data to a variety of audiences
Process & Methodology
manage multiple, complex projects and initiatives simultaneously
Full Job Description
**Build a Bigger, Better, Bolder Future** Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact. **Your Mission:** In this role, you will lead and manage the quality assurance programs, policies and initiatives for company products. Responsible for developing inspection, testing and quality control procedures, design of quality training programs, investigation of customer complaint issues and facilitation of quality audits. **How You 'll Make an Impact:** * Create and implement updated policies, procedures and programs that ensure product safety and quality, including updating product specifications and issue changes. * Identifies and resolves supplier food safety and quality issues. * Provides technical support and acts in a liaison role with the quality control function to develop and ensure controls are developed, executed and maintained. * Manages critical food lines and implements new laboratory procedures and instrumentation and assist the International department with manufacturing and problem resolution. * Communicates with staff, other departments and suppliers with product specifications and program changes as appropriate. * Responsible for direct involvement in corporate product recalls and retrievals if required and maintains appropriate documentation. Administers mock recalls to distribution centers. * Coordinates samples from distribution centers, sanitation audits and lab testing. * Assists leadership in policy creation for vendors, vendor evaluation and audits * Maintains approved manufacturer list for regional vendors. * Performs other duties as requested by Supervisor. **Who You Are:** * Bachelor’s degree in food science, Biology, Chemistry or related discipline. * Minimum of five (5) years quality assurance experience in the food industry and a total of seven (7) years total quality ass
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