Mercer
Manager-ProposalSpecialists
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“Manager - Proposal Specialists at Mercer. Skills: Proposal Specialist, Medical RFP COE, US Healthcare, Insurance legislation. Serve US regions for marketing and renewal. Ensure timely and accurate production of documents”
What You'll Achieve.
Achievement of SLAs; Achievement of KPIs; Achievement of business objectives
Industry & Context.
Analytical skills; Problem-solving skills; Data mining skills; Root cause analysis
Flexible working in shifts
What They're Looking For.
Must Have
7-10 years experience overall, Advanced Microsoft Excel skills, Proficiency with MS PowerPoint, Experience in Project/Process/Task Requirements, Knowledge of H&B domain, Sound knowledge of process documentation, Ability to work independently and on a team, Advanced Logical, Data Analytical & Data Mining skills, Experience in Workflow, RCA, Defect Management, Proficient in Effort Estimation, Project management skills, Excellent interpersonal skills, Excellent oral & written communication skills, Ability to prioritize and handle multiple tasks
Nice to Have
Excel VBA/Python and R-Studio, Experience working with census and enrollment data, Good understanding of financial modeling, Proficiency in fixed fees and variable fee calculations, Ability to analyze and interpret premium rates, Understanding of ASO fee structures, Familiarity with underwriting concepts, Experience evaluating stop loss proposals, Ability to interpret and compare carrier proposals, Experience in marketing and renewal of client insurance policies, Experience in US healthcare and Medical RFP processes, Experience in fully insured and self-funded (ASO) plan structures, Experience in carrier evaluation, Experience in comparison of insurer responses, Solid knowledge of medical and pharmacy claims analysis, Experience with utilization trends, Experience with high-cost claimants (HCC), Experience with claims projections, Experience with underwriting and pricing activities, Experience with financial modeling, Experience with healthcare pricing methodologies, Experience with administrative fees, Experience with commissions, Experience with taxes, Experience with renewal terms, Experience with rate exhibits, Experience with self-funded cost components, Experience with trend assumptions, Experience with pooling levels, Experience with credibility, Experience with risk adjustments, Experience with specific and aggregate coverage terms, Experience with cost drivers, Experience with differences in plan assumptions, Advanced Microsoft Excel skills, Experience with formulas, Experience with pivot tables, Experience with lookups, Experience with financial analysis techniques, Analytical and problem-solving skills, High level of attention to detail
What You'll Do.
Serve US regions for marketing and renewal
Ensure timely and accurate production of documents
Ensure timely and accurate processing of documents
Ensure timely and accurate production of information
Ensure timely and accurate processing of information
Contribute to achievement of SLAs
Contribute to achievement of KPIs
Contribute to achievement of business objectives
Adhere to Company policies
Adhere to performance standards
Update reports based on templates
Maintain understanding of Insurance legislation
Assist consulting team in gathering data
Assist consulting team in organizing data
Assist consulting team in entering data
Assist consulting team in reviewing data
Use Excel spreadsheets for client projects
Develop marketings using Proposal Tech system
Distribute marketings using Proposal Tech system
Summarize marketings using Proposal Tech system
Check vendor data for reasonableness
Follow-up with vendors regarding missing data
Follow-up with vendors regarding inaccurate data
Develop draft responses to vendor questions
Create Requests for Proposals
Ensure compliance of internal policies
Ensure compliance of client policies
Update workflow process documents
Perform data analysis
Present data insights
Participate in special projects
Contribute to special projects
Adhere to process documentations
Focus on First Time Right culture
Take ownership of delivery
Self-plan all activities
Monitor all activities
How You'll Work.
Team & Collaboration
Consulting team; Cross-functional teams
Communication Scope
Oral communication; Written communication
Process & Methodology
Project management, Process management, Task management
Full Job Description
## Company: Mercer ## ## Description: We are seeking a talented individual to join our Health Operations team at Mercer. This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office. **Manager - Proposal Specialist - (Grade D2)** **No of Positions: 1** **What can you expect?** We are seeking a highly skilled Lead Specialist/Manager to join our team in the Medical RFP COE process. In this role, you will be responsible for serving the US regions for marketing and renewal of various Medical coverages. Ensure the timely and accurate production and processing of relevant documents and information, including report preparation. Contribute to the achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business objectives. Adhere to Company policies and performance standards. Update reports based on predefined templates on a regular basis to ensure accurate entry. Maintain a basic understanding of the core aspects of relevant Insurance and related legislation **We will count on you for:** * Data processing and analysis - assist the consulting team in gathering, organizing, entering and reviewing data using Excel spreadsheets to be used for various client projects * Use Proposal Tech system to develop, distribute, and summarize marketings for consulting team review * Checking vendor data for reasonableness and follow-up with vendors regarding missing or inaccurate data * Developing draft responses of questions from vendors * Consulting projects including creating Requests for Proposals for marketing and renewal of client insurance policies * Ensuring compliance of all internal and client policies * Updating of workflow process documents * Creating reports, perform data analysis, including presentation of data insights * Participate and contribute in any special project requirements * Adhere to process documentations (e.g. SOPs, PMAPs, Exception and Update Tracker etc..) * Foc
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