MaintainX

Manager,ProjectManagementOffice(PMO)

Montréal, Quebec, Canada
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Manager, Project Management Office (PMO) at MaintainX. Skills: Project management, PMO leadership, Client engagement, Delivery outcomes. Own delivery outcomes across enterprise PS portfolio. Build and continuously improve PMO's playbooks, tooling, and templates”

What You'll Achieve.

Projects land on time, in scope, and with client satisfaction; Delivery quality scales; Consistent on-time delivery; PMO operates without you in every room; Team is visibly stronger

Industry & Context.

Problems you'll solve

Navigate difficult client relationships

What They're Looking For.

Must Have

7+ years of project/program management experience in a professional services or consulting environment, 3+ years leading a PMO or managing a team of project managers, PMP, PRINCE2, or equivalent certification, Proven track record managing multiple complex, client-facing enterprise engagements simultaneously, Experience acting as an executive-level escalation point, Fluency in the financial mechanics of services delivery: utilization, margin, forecasting, contract compliance, Bachelor's degree in Engineering, Business, or a related field

Nice to Have

Experience with PSA tools (Mavenlink, FinancialForce, or NetSuite OpenAir), Agile certification (CSM, SAFe) or equivalent

What You'll Do.

Own delivery outcomes across enterprise PS portfolio

Build and continuously improve PMO's playbooks

Partner with Sales and Solutions in pre-sales

Run the portfolio view: track utilization

Act as escalation point on complex or at-risk accounts

Develop your team — coaching PMs and solutions consultants

How You'll Work.

Team & Collaboration

Partner with Sales and Solutions in pre-sales; Develop your team — coaching PMs and solutions consultants

Communication Scope

Clear communication

Process & Methodology

Project management, Program management, Client-facing enterprise engagements, Delivery outcomes, Resource planning

Full Job Description

About MaintainX MaintainX is the world's leading mobile-first work execution platform for industrial and frontline teams. We help over 13,000 customers — including Duracell, McDonald's, Shell, DHL, and Volvo — reduce unplanned downtime and run more efficient operations. In July 2025 we closed a $150M Series D led by Bessemer Venture Partners, bringing our total funding to $254M at a $2.5B valuation. We were named to the 2025 Forbes Cloud 100, recognized as a Forbes America's Best Startup Employers 2025, and ranked #1 in EAM and CMMS on G2's Summer 2025 report (perfect 100 satisfaction score). The market we serve is changing fast: 68% of industrial companies have the same or more downtime than in 2024, and the frontline workforce — 80% of the global workforce, not working behind a desk — is why we build. The Role Enterprise clients bring complex operational problems to MaintainX, and the PMO Manager ensures they leave with measurable outcomes. You'll lead a team of project managers and solutions consultants delivering professional services to our largest clients — and build the systems that let that delivery scale. Own delivery outcomes across the enterprise PS portfolio: projects land on time, in scope, and with client satisfaction that drives retention and expansion. Build and continuously improve the PMO's playbooks, tooling, and templates so delivery quality scales without requiring you in every conversation. Partner with Sales and Solutions in pre-sales to scope, resource, and plan enterprise engagements before they start — turning ambiguous client needs into executable delivery plans. Run the portfolio view: track utilization, profitability, and risk across all active engagements; act as the escalation point on complex or at-risk accounts. Develop your team — coaching PMs and solutions consultants to grow in craft, confidence, and client impact. At 6–12 months, success looks like: consistent on-time delivery, a PMO that operates without you in every room, and a

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