Capital One
Financial Services
Manager,ProjectManagement
Neural analysis suggests this role is
optimal for Manager candidates.
“Manager, Project Management at Capital One. Skills: Project management, Cross-functional coordination, Stakeholder management. Lead enterprise wide or division wide initiatives. Provide strategic direction to stakeholders”
Industry & Context.
Problem solving
What They're Looking For.
Must Have
Bachelor's Degree or Military experience, At least 6 years of Project Management experience, Project Management Professional (PMP) certification
Nice to Have
Master's Degree, At least 8 years of Project Management experience, Program Management Professional (PgMP) certification
What You'll Do.
Lead enterprise wide or division wide initiatives
Provide strategic direction to stakeholders
Build relationships with cross-functional project stakeholders
Provide strategic and tactical thought partnership
Hold accountability for project delivery
Drive project delivery
Proactively design project plans
Manage work in a dynamic complex environment
Develop project plans
Revise needs to meet changing requirements
Leverage problem solving skills
Leverage influencing skills
Ensure project plans deliver on intent
Document projects appropriately
Storytell the journey of the project
Preserve decision points historically
Preserve issues historically
Identify potential risks
Identify process breakdowns
Drive issues toward remediation
Exhibit influencing skills
Exhibit results oriented skills
Drive project efforts
Drive program efforts
Mentor junior project managers
Share subject matter expertise
Model 'Differentiator' behaviors
Raise quality of work
Escalate issues to core project team members
Escalate issues to stakeholders
Escalate issues to executives/sponsors
Manage multiple complex initiations simultaneously
How You'll Work.
Team & Collaboration
Cross-functional bank operations impact; Cross-functional project stakeholders; Core project team members; Stakeholders; Executives/sponsors
Communication Scope
Verbal communication; Written communication; Compelling communication; Clear communication; Concise communication; Agenda preparation; Minutes preparation; Status reporting
Process & Methodology
Project management principles, PMP
Full Job Description
Manager, Project Management (Hybrid) **Job Description:** Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company. As a Project Manager within Retail Bank Operations Command Center, you will be the strategic driver behind initiatives that keep our retail banking services running smoothly and evolving with customer needs. You’ll lead programs that are enterprise wide or division wide, and cross functionally impact bank operations. You are not just a task-tracker; you are a strategic partner who builds structure out of ambiguity, leads a team to complete milestones, identifies risks, and thoroughly documents the project’s lifecycle. While this is an individual contributor role, you will be expected to operate at a "Differentiator" level—mentoring junior project managers and influencing senior leadership to drive projects and demonstrate project management principles. ****General Responsibilities:**** * Lead enterprise wide or division wide initiatives with cross-functional bank operations impact by providing strategic direction to stakeholders * Build relationships with cross-functional project stakeholders to provide strategic and tactical thought partnership to hold accountability and effectively drive project delivery * Work autonomously to proactively design and evolve project plans, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment * Design, develop, and manage project plans in a complex dynamic e
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